Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling
Job Description
Our company is a leading plasma donation center dedicated to providing the highest quality plasma products while ensuring an exceptional donor experience. As part of the healthcare and biotechnology sector, our organization operates under stringent state and federal regulations, including FDA approvals, OSHA standards, CLIA, and GMP guidelines. These regulations are integral to maintaining the utmost safety and efficacy in plasma collection and processing. We are committed to upholding these compliance standards to protect both our donors and the integrity of the plasma products. Our culture is centered around respect, safety, and professionalism, focusing on creating a welcoming and safe... Show More
Job Requirements
- High school diploma or equivalent
- Three months experience in clerical or customer service position preferred
- Specific certification or licensing based on state requirements
- Basic computer knowledge and skills
- Ability to speak read write and understand English
- Strong customer service skills
- Strong organizational skills
- Ability to read follow and interpret regulations instructions and manuals
- Ability to understand verbal instruction
- Ability to read numbers on screening equipment and perform basic mathematical calculations
- Effective communication skills
- Must be able to work day and evening hours weekends holidays and extended shifts
- Attendance and punctuality required
- Ability to utilize all required personal protective equipment
- Ability to sit or stand for extended periods
- Ability to lift and pull up to thirty-five pounds
- Ability to bend stoop or kneel
- Ability to work in cold environments and handle dry ice
- Ability to perform repetitive small motor tasks
- Ability to use assistive devices if needed
Job Qualifications
- High school diploma or equivalent
- Three months experience in clerical or customer service position preferred
- Specific certification or licensing based on state requirements
- Basic computer knowledge and skills
- Ability to speak read write and understand English
- Strong customer service skills
- Strong organizational skills
- Ability to read follow and interpret regulations instructions and manuals
- Effective communication skills
- Ability to perform basic mathematical calculations
Job Duties
- Ensures total operation is compliant with state and federal regulations such as FDA approved standard operating procedures, OSHA, CLIA, and GMP
- Maintains high level of customer service and positive donor experience in line with company values and culture
- Maintains cleanliness of work area to ensure a clean and professional environment
- Stocks and maintains an orderly work area with sufficient supplies to meet production demands
- Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions
- Monitors donor conditions employing techniques to ensure donor comfort safety and the quality of plasma product
- Maintains Donor confidentiality based on company policy
- Maintains complete and accurate record keeping per company's Standard Operating Procedures
- Troubleshoots machine alarms and alerts and performs routine quality controls on equipment
- Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
- Performs donor eligibility evaluation and registers applicant donors per Standard Operating Procedures
- Performs donor vitals evaluation and finger stick for Microhematocrit and Total Protein determination
- Sets up and prepares equipment and disposable supplies for venipuncture and plasmapheresis procedures
- Disconnects donor after plasmapheresis process is completed
- Operates automated plasmapheresis machines including responding to machine alarms and donor adverse events and documents exceptions
- Collects and stores plasma product and samples per Standard Operating Procedures
- Handles tested and untested product as well as product with unsuitable test results
- Organizes samples and product in storage freezer properly
- Prepares product and samples for shipment according to Standard Operating Procedures and federal transportation regulations
- Monitors freezer and refrigerator temperatures and reports malfunctions immediately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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