Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
formal training
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness Program
401k Retirement Plan
Paid Time Off
Company paid holidays
Personal time
Job Description
Octapharma Plasma, Inc. is a leading plasma collection company operating numerous donation centers across the United States. The company is dedicated to collecting plasma to manufacture life-saving medicines for patients worldwide, making a profound positive impact on communities and individuals. With its rapid growth and expansion, Octapharma Plasma provides not only a vital healthcare service but also outstanding career development opportunities for individuals passionate about healthcare, customer service, and community engagement. Established as a trusted leader in the plasma collection industry, Octapharma Plasma emphasizes teamwork, compassion, and expertise to ensure its operations meet the highest standards while maintaining strict compliance... Show More
Job Requirements
- High school diploma or equivalent
- Three months experience in clerical or customer service preferred
- Specific certification or licensing based on state requirements
- Basic computer knowledge and skills required
- Ability to speak, read, write (legibly and accurately), and understand English required
- Strong customer service skills required
- Strong organizational skills required
- Ability to read, follow, and interpret regulations, instructions and manuals required
- Ability to understand verbal instruction required
- Ability to read numbers on screening equipment and perform basic mathematical calculations required
- Effective communication skills required
- Must be able to work day and evening hours, weekends, holidays and extended shifts on a frequent basis
- Attendance and punctuality required
- Ability to utilize all required and appropriate personal protective equipment at all times
- Ability to sit or stand for extended periods
- Ability to tug, lift and pull up to thirty-five pounds
- Ability to bend, stoop or kneel
- Occupational exposure to blood borne pathogens
- Ability to view video display terminal less than 18 inches away for up to four hours at a time
- Ability to work in environments with temperatures of -40C or colder for extended periods
- Occasional exposure to and handling of dry ice
- Ability to perform precise tasks requiring repetitive small motor skills
- Ability to use assistive devices if needed for mobility or communication
Job Qualifications
- High school diploma or equivalent
- Three months experience in clerical or customer service preferred
- Specific certification or licensing based on state requirements
- Basic computer knowledge and skills
- Ability to speak, read, write, and understand English
- Strong customer service skills
- Strong organizational skills
- Ability to read, follow, and interpret regulations and manuals
- Ability to understand verbal instructions
- Ability to read numbers on screening equipment and perform basic math
- Effective communication skills
Job Duties
- Ensure total operation is compliant with state and federal regulations
- Maintain high level of customer service and positive donor experience
- Maintain cleanliness and orderly work area
- Maintain donor center equipment per procedures
- Monitor donor conditions for comfort and safety
- Maintain donor confidentiality
- Keep accurate records per standard operating procedures
- Troubleshoot machine alarms and perform routine quality controls
- Clean blood or plasma spills and dispose of biohazardous waste properly
- Perform other assigned job-related tasks
- Ensure donor meets eligibility criteria
- Perform donor vitals evaluation
- Perform finger stick for microhematocrit and total protein tests
- Register applicant donors
- Set up equipment and supplies for venipuncture and plasmapheresis
- Disconnect donor after procedure
- Maintain proper ratio for donor safety and product quality
- Operate automated plasmapheresis machines and respond to alarms/adverse events
- Collect and store plasma product and samples sterilely
- Handle tested and untested products appropriately
- Organize samples and products in storage freezers
- Prepare product and samples for shipment according to regulations
- Monitor freezer and refrigerator temperatures and report issues
Job Location
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