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PGL

Domestic Operations Specialist

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule

Job Description

Our hiring company is a dynamic and forward-thinking entity involved in the freight forwarding and logistics industry. We specialize in creating efficient, cost-effective, and environmentally conscious shipping solutions. Our company leverages advanced technology and an experienced team to provide top-tier freight forwarding services to a wide range of clients including exporters, importers, and insurers. With a commitment to excellence and customer satisfaction, we aim to continually exceed our clients' expectations by offering personalized, proactive service with a focus on accuracy and timely problem resolution. We value positive attitudes, teamwork, and strong working relationships internally and with our clients. We offer... Show More

Job Requirements

  • Willingness to work variable schedule including overtime, weekends, and holidays
  • ability to use compliance software
  • proficiency with electronic mail and office applications
  • experience with enterprise resource planning and customer resource management software
  • capability to operate desktop and laptop computers
  • ability to handle multi-line and special purpose telephone systems
  • strong organizational and communication skills
  • prior freight forwarding experience from 2 to 7 years preferred
  • possession of industry related degree or certification
  • hazmat certification a plus
  • AOG experience a plus
  • commitment to compliance with regulatory requirements

Job Qualifications

  • 2-7 years of freight forwarding experience
  • experience with all requisite compliance and regulatory requirements
  • industry related degree and/or certification
  • knowledge of transportation principles and methods
  • knowledge of customer and personal service principles
  • administrative skills including managing files and documents
  • understanding of geography related to land, sea, and air features
  • knowledge of production and processing techniques
  • awareness of public safety and security policies
  • proficiency in mathematics
  • strong command of English language
  • excellent active listening and speaking skills
  • critical thinking and active learning abilities
  • negotiation and time management skills
  • complex problem solving and social perceptiveness
  • coordination and judgment
  • monitoring and reading comprehension
  • service orientation and oral comprehension
  • information ordering and oral expression
  • problem sensitivity
  • written comprehension and deductive reasoning
  • inductive reasoning and number facility
  • perceptual speed, selective attention, near vision, speech clarity and recognition
  • written expression skills

Job Duties

  • Calculate weight, volume, or cost of goods to be moved
  • inform clients of shipping options, timelines, transfers, and regulations
  • prepare shipping documentation such as bills of lading, packing lists, and certificates of origin
  • provide shipment status notification to exporters, consignees, and insurers
  • verify proper packaging and labeling of exported goods
  • prepare invoices and cost quotations for freight transportation
  • select shipment routes based on nature of goods, transit times, or security needs
  • keep records of goods dispatched or received
  • consolidate loads to reduce costs
  • monitor and record locations of goods in transit
  • reserve necessary space on ships, aircraft, trains, or trucks
  • negotiate shipping rates with freight carriers
  • arrange delivery or storage of goods
  • verify adherence of documentation to customs, insurance, or regulatory requirements
  • determine efficient and cost-effective moving methods
  • pay or arrange payment of freight or insurance fees
  • coordinate with customs brokers for goods passage
  • recommend merchandise packing methods according to conditions
  • maintain current knowledge of freight shipping factors
  • provide detailed port information
  • arrange special transport for sensitive cargo
  • obtain or arrange cargo insurance
  • complete customs paperwork
  • arrange applicable duties, taxes, or paperwork for customs clearance
  • refer exporters to experts for trade financing, marketing, banking, or insurance
  • assist clients in insurance reimbursements
  • analyze shipping routes to minimize environmental impact
  • arrange multimodal transport to reduce carbon emissions
  • recommend shipping solutions to reduce cost and environmental impact

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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