AIT Worldwide Logistics, Inc. logo

Domestic Agent III

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $34.10 - $48.10
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Work Schedule

Standard Hours
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Benefits

Medical
prescription
Health savings account
flexible spending accounts
Dental
Vision
Life
Ad and d
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
vacation
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays

Job Description

AIT Worldwide Logistics is a global leader in the freight forwarding industry, dedicated to helping businesses expand their reach and grow by accessing markets worldwide. With over 40 years of industry experience and a strong presence in more than 150 locations across Asia, Europe, and North America, AIT offers comprehensive supply chain solutions tailored to various industries such as aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. The Chicago-based company employs a consultative approach to development, ensuring that their global network and trusted partnerships deliver customized, flexible solutions that meet the unique needs of each... Show More

Job Requirements

  • Associate degree or equivalent preferred
  • 7 to 10 years freight forwarding experience preferred
  • Proficiency in math and geography skills
  • Ability to identify root causes of service failures, recommend solutions and implement recommendations
  • Strong organizational and time management skills
  • Dangerous goods certification preferred
  • Advanced knowledge of regulations and compliance procedures associated with freight forwarding and domestic forwarding ground carriers
  • Advanced knowledge of IATA and TSA regulations
  • SAP, AS400 experience preferred
  • Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
  • Acquires job skills and learns company policies and procedures to complete routine tasks
  • Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
  • Reads, analyzes and interprets complex procedures and regulations and writes correspondence and procedural documents
  • Ability to communicate and interact effectively with a variety of people
  • Responds promptly and professionally to customer needs and solicits feedback to improve performance
  • Proficiency using MS Office
  • Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements

Job Qualifications

  • Customer focus knowing the customer business needs and acting accordingly
  • Oral and written communication skills with effective and professional expression
  • Teamwork working as a productive member of a cohesive group toward a common goal
  • Problem solving ability to identify problems and issues of varying complexities and find effective solutions
  • Attention to detail ensuring one’s own work is complete and accurate and monitoring quality of work

Job Duties

  • Quote, track and trace domestic freight shipments moving via air and ground on a daily basis
  • Route freight shipments across multiple transportation modes and services based on client requests
  • Proactively communicate with clients regarding status of freight
  • Communicate with vendors and suppliers regarding shipment dispatch, routing and rates
  • Assist local sales and domestic offices with air and ground freight issues
  • Manage daily on-time and defect codes, carrier re-weights and ensure all masters rated
  • Assist in compiling customer specific key performance indicator reports on a weekly and monthly basis as needed
  • Ensure paperwork, labeling and scanning for accuracy
  • Understand the requirements and expectations of handling shipments of consequence such as NFO, high-value, date and time specific shipments
  • Responsible for processing monthly inventory
  • Perform other duties as the business deems necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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