AIT Worldwide Logistics, Inc. logo

Domestic Agent II

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
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Health savings account
flexible spending accounts
Dental
Vision
Life
Ad and d
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401k
Tuition Reimbursement

Job Description

AIT Worldwide Logistics is a renowned global freight forwarder headquartered in Chicago, with a strong legacy of over 40 years. The company specializes in providing comprehensive supply chain solutions that enable businesses to expand their reach across international markets. With a vast network spanning Asia, Europe, and North America, AIT serves a diverse range of industries including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. Known for its consultative approach and trusted partnerships, AIT customizes door-to-door delivery services through various transportation modes such as sea, air, ground, and rail, ensuring timely and budget-conscious solutions. The... Show More

Job Requirements

  • Associates degree or equivalent
  • 3-5 freight forwarding experience required
  • Preferred 5-7 years of freight forwarding experience
  • Proficient in Ms Word and Excel
  • Experience with SAP and AS400 is helpful but not required
  • Intermediate knowledge of Iata and TSA regulations
  • High attention to detail
  • Ability to work independently
  • Strong organizational skills
  • Team player attitude
  • Time management skills

Job Qualifications

  • Customer focus knowing the customer business needs and acting accordingly, proactively addresses customer concerns
  • Oral and written communication shaping and expressing ideas and information in an effective and professional manner using appropriate grammar and business writing style
  • Teamwork working as a productive member of a cohesive group toward a common goal, offers support for others ideas and opinions, expresses disagreement constructively and shares expertise
  • Problem solving having the ability to identify problems and issues of varying complexities and find effective solutions considering multiple sides of an issue
  • Attention to detail ensures one’s own work is complete and accurate, monitors the quality of work, verifies information and checks the accuracy of own and other’s work
  • Associates Degree or equivalent
  • 3-5 freight forwarding experience required, 5-7 years preferred
  • Proficient in Ms Word, Excel, SAP and AS400 experience is helpful but not required
  • Intermediate knowledge of Iata and TsA regulations
  • High attention to detail and ability to work independently
  • High level of organizational skills
  • Team player focused attitude
  • Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

Job Duties

  • Quote, track and trace domestic freight shipments moving via air and ground on a daily basis
  • Route freight shipments across multiple transportation modes and services based upon client requests
  • Proactively communicate with clients regarding status of freight
  • Communicate with vendors and suppliers regarding shipment dispatch, routing and rates
  • Assist local sales and domestic offices with air and ground freight issues
  • Manage daily on-time and defect codes, carrier re-weights and ensure all masters are rated
  • Assist in compiling customer specific key performance indicator (KPI) reports on a weekly and monthly basis as needed
  • Ensure paperwork, labeling and scanning for accuracy
  • Understand the requirements and expectations of handling shipments of consequence such as NFO, high-value, date and time specific shipments
  • Responsible for processing monthly inventory
  • All other duties as the business deems necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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