AIT Worldwide Logistics, Inc. logo

Domestic Agent I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.90 - $35.80
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Work Schedule

Standard Hours
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Benefits

Medical
prescription
Health savings account
flexible spending accounts
Dental
Vision
Life
AD&D
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
vacation days
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays

Job Description

AIT Worldwide Logistics is a premier global freight forwarding company that has been enabling businesses around the world to grow and succeed for over 40 years. Headquartered in Chicago, AIT specializes in supply chain solutions that connect companies with markets globally. These markets allow customers to sell and procure materials, components, and finished goods efficiently and cost-effectively. AIT operates with a consultative approach that fosters trusted partnerships across a broad spectrum of industries, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine sectors. With a robust network spanning over 150 worldwide locations in Asia, Europe,... Show More

Job Requirements

  • High school diploma or equivalent
  • 0-3 years freight forwarding experience required
  • Basic math and geography skills
  • Ability to read, analyze, and interpret verbal and written requests/directions including tariffs, safety rules, operating infrastructures, and procedure manuals
  • Ability to communicate and interact effectively with a variety of people
  • Ability to analyze numerical data and understand components relationships find patterns and draw conclusions
  • SAP and AS400 experience preferred
  • Basic to intermediate experience using MS Office
  • Basic knowledge or ability to learn regulations and compliance procedures associated with all areas of freight forwarding domestic forwarding ground carriers commercial airlines and cartage
  • Basic knowledge of IATA and TSA regulations
  • Ability to add subtract multiply divide using units of currency weight volume and distance measurements
  • Time management is extremely important to meet customer deadlines in a fast paced high volume work environment

Job Qualifications

  • Customer focus
  • Oral and written communication skills
  • Teamwork
  • Problem solving
  • Attention to detail
  • High school diploma or equivalent
  • 0-3 years freight forwarding experience required, 3-5 years preferred
  • Basic math and geography skills
  • Ability to read, analyze, and interpret verbal and written requests/directions including tariffs, safety rules, operating infrastructures, and procedure manuals
  • Ability to communicate and interact effectively with a variety of people
  • Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
  • SAP and AS400 experience preferred
  • Basic to intermediate experience using MS Office
  • Basic knowledge or ability to learn regulations and compliance procedures associated with all areas of freight forwarding, domestic forwarding ground carriers, commercial airlines, and cartage
  • Basic knowledge of IATA and TSA regulations
  • Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
  • Time management skills

Job Duties

  • Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis
  • Route freight shipments across multiple transportation modes and services based upon client requests
  • Proactively communicate with clients regarding status of freight
  • Communicate with vendors/suppliers regarding shipment dispatch, routing and rates
  • Assist local sales and domestic offices with air/ground freight issues
  • Manage daily on-time and defect codes, carrier re-weights and ensure all masters rated
  • Assist in compiling customer specific key performance indicator (KPI) reports on a weekly/monthly basis as needed
  • Ensure paperwork, labeling and scanning for accuracy
  • Understand the requirements/expectations of handling shipments of consequence – NFO, high-value, date/time specific
  • Responsible for processing monthly inventory
  • All other duties as the business deems necessary

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location