
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Work Schedule
Standard Hours
Benefits
Paid Time Off
employer paid health insurance
employer paid dental insurance
employer paid vision insurance
employer paid short term disability insurance
employer paid term life insurance
401k plan
Job Description
Dolan Auto Group, recognized as the Best Place to Work in Northern Nevada for consecutive years including 2020, 2021, and 2022, is a respected and family-owned automotive company deeply rooted in the Reno Tahoe community since 1982. Employing over 550 local residents, Dolan Auto Group prides itself on creating a collaborative, supportive, and dynamic work culture where employees are treated like family and empowered to grow professionally. The company is also known for its strong community involvement and philanthropic efforts, having been honored as the Most Philanthropic Business by the Northern Nevada Business Weekly as well as receiving recognition from... Show More
Job Requirements
- must have a high school diploma or equivalent
- possess a valid driver’s license with a clean driving record
- have excellent customer service skills
- be able to work flexible hours including weekends and holidays
- have the physical ability to perform vehicle handling and cleaning tasks
- ability to communicate effectively with customers and team members
- willingness to maintain a professional appearance and attitude at all times
Job Qualifications
- high school diploma or equivalent
- valid driver’s license with clean driving record
- ability to work in a fast-paced environment
- excellent customer service skills
- strong communication and interpersonal skills
- ability to follow safety protocols
- ability to perform physical tasks including walking and standing for extended periods
Job Duties
- be ready for work at start of shift and assist guests
- maintain positive interactions with co-workers, managers, and customers with professionalism and courtesy
- bag all incoming vehicles including installing paper floor mats
- move vehicles forward on service drive for incoming and outgoing
- open service garage doors for customers as needed
- park vehicles in designated customer parking areas and mark spot on key tag
- promptly take keys to dispatch board and hang on peg corresponding to key tag
- abide by speed limit, drive cautiously and safely
- retrieve keys from cashier and deliver vehicle on service drive removing floor mats, bags, old stickers, key rings, and hangtags
- wipe down customer vehicle including steering wheel, shifter, door handles, and window switches
- be friendly and courteous while interacting with guests
- connect customers with advisor or drive manager for paperwork questions
- deliver customers to appropriate service team members
- transport and deliver vehicles to all Dolan Auto Group locations and vendors
- shuttle customers to and from home and work
- clean shop equipment when requested
- empty garbage bins on service drive and parking areas
- dispose of tires and boxes as necessary
- fill shuttle vans and customer cars with gas
- maintain cleanliness of shuttle vans, service drive, and parking areas including sweeping and picking up debris
- fill out daily check sheet with initials
- work scheduled stations as assigned following rotation schedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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