Dolan Auto Group logo

Dolan Auto Group

Dolan Phone Sales Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $20.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Short term disability insurance
term life insurance
Christmas club savings fund
Employee pricing
training reimbursement
Tuition Reimbursement
certification reimbursement
Employee Discounts

Job Description

Dolan Auto Group, recognized as the Best Place to Work in Northern Nevada, is a family-owned and operated automotive dealership group headquartered in the Reno Tahoe community. With deep roots dating back to 1982, Dolan Auto Group has grown to employ over 550 local residents today and is committed to fostering a supportive and inclusive workplace culture. The company prides itself on treating both employees and customers like family, creating a collaborative environment where long-term relationships thrive. As a pillar in the community, Dolan Auto Group is not only dedicated to automotive excellence but also passionate about making a positive... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in sales or customer service preferred
  • ability to communicate effectively both verbally and in writing
  • proficiency in basic computer applications
  • ability to work flexible hours, including evenings and weekends
  • strong customer service orientation
  • detail-oriented work approach

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • prior experience in sales or customer service preferred
  • ability to manage multiple tasks efficiently
  • familiarity with automotive products is a plus
  • proficiency in using customer relationship management (CRM) software
  • strong organizational skills
  • ability to work in a fast-paced environment

Job Duties

  • Answer incoming sales calls, emails, and internet leads
  • help customers find the best time to view our inventory
  • long-term follow-up with prospective clients
  • set appointments with sales
  • update guest information in our systems
  • maintain a thorough knowledge of the different vehicles available
  • maintain ongoing relationships with customers
  • assist guests in completing purchases online

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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