Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $66,200.00 - $115,500.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(K) Plan with Employer Matching
Tuition Reimbursement Program
Life insurance
Disability Coverage
Job Description
Serco Inc. is the Americas division of Serco Group plc, a global leader in providing essential government services. With over 9,000 employees across more than 100 sites, Serco's presence spans Defense, Citizen Services, and Transportation sectors. The company's mission is to help clients deliver vital services more efficiently while enhancing satisfaction for end customers. Serving every branch of the U.S. military, numerous federal civilian agencies, and various government levels, Serco stands as a reliable partner committed to impactful service and operational excellence. The culture at Serco embraces diversity, inclusion, and the belief that every contribution matters, making it an ideal... Show More
Job Requirements
- Associate's degree
- 5-7 years of related experience
- Supervisory experience
- Effective communication skills
- Experience managing geographically dispersed teams
- Proficiency in Microsoft Suite and virtual meeting platforms
- Ability to work with military clients
- Ability to travel up to 25 percent
Job Qualifications
- An associate's degree and 5-7 years of related experience
- Experience overseeing daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
- Ability to communicate effectively and respond to complex inquiries
- Supervisory experience
- Experience leading, managing, directing, or working as part of a geographically dispersed team
- Proficiency in Microsoft Suite of Applications and virtual meeting platforms
- Ability to work well with military clients and communicate orally and in writing
- Ability to travel up to 25 percent
- Master's degree is an additional desired qualification
Job Duties
- Assist the Project Manager in implementing the Department of Labor's Employment Navigator pilot program for transitioning servicemembers worldwide
- Successfully execute DOL TAP facilitation for transitioning service members
- Manage and oversee geographically dispersed Employment Navigators, Facilitators and Site Leads at multiple military installations worldwide
- Coordinate with installation Designated Governmental Representatives
- Oversee daily operations of services in a defined region including global locations and dispersed personnel
- Train personnel and ensure policies and procedures are followed to meet client needs
- Produce weekly, monthly, quarterly, and annual reports and maintain working relationships with internal and external customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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