Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,300.00 - $108,700.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Flexible work arrangements
401(k) Plan
Tuition Reimbursement
Life insurance
Disability Coverage
employee assistance plan
Job Description
Serco Inc. is the Americas division of Serco Group, plc, a global public services company with over 9,000 employees across North America. Operating at more than 100 sites, Serco delivers critical services in Defense, Citizen Services, and Transportation to government agencies, including every branch of the U.S. military, federal civilian agencies, the Intelligence Community, Canadian government, and various state, provincial, and local governments. Known for helping clients operate more efficiently and increasing end customer satisfaction, Serco offers employees a dynamic workplace where their contributions truly matter. The company is committed to equal opportunity employment and supports veterans and their families... Show More
Job Requirements
- education level of associate's degree
- 5-7 years of related experience
- ability to communicate effectively
- supervisory experience
- experience working with geographically dispersed teams
- proficiency in Microsoft office and virtual meeting platforms
- ability to travel up to 25%
- ability to communicate orally and in writing with military clients
Job Qualifications
- an associate's degree and 5-7 years of related experience
- experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
- must be able to communicate effectively, have supervisory experience, and respond to inquiries of a complex nature
- experience leading, managing, directing, or working as part of a geographically dispersed team
- proficient in the Microsoft suite of applications and virtual meeting platforms
- ability to work well with the military clients and must be able to communicate orally and in writing
- the ability to travel up to 25%
- a master's degree (desired)
Job Duties
- assist the project manager in implementing the department of labor’s employment navigator pilot program for transitioning servicemembers worldwide
- successfully execute DOL TAP facilitation for transitioning service members
- manage and oversee geographically dispersed employment navigators, facilitators and site leads at multiple military installations worldwide
- coordinate with installation designated governmental representatives
- oversee the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
- train personnel and ensure policies and procedures are followed to meet client needs
- produce weekly, monthly, quarterly, and annual reports and region service statistics and maintain working relationships with internal and external customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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