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Serco North America

DOL TAP Regional Manager (West Region)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $62,400.00 - $108,800.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation benefits
Sick leave benefits
Flexible work arrangements
401(k) Plan
Tuition Reimbursement Program
Life insurance
Disability Coverage
Pet Insurance (optional)
Home and auto insurance (optional)
Additional life and accident insurance (optional)
Critical illness insurance (optional)
Group legal (optional)
ID theft protection (optional)
Birth leave
Adoption leave
Parental leave
Employee assistance plan including counseling

Job Description

Serco Inc. is the Americas division of Serco Group, plc, a leading provider of professional services with over 9,000 employees across more than 100 sites in the United States and Canada. Serco specializes in delivering vital services in the sectors of Defense, Citizen Services, and Transportation, supporting clients such as every branch of the U.S. military, federal agencies, the intelligence community, as well as state and local governments and commercial organizations. Serco’s mission is to help its clients operate more efficiently while enhancing the satisfaction of the end customers, making meaningful impacts every day through the diverse roles its workforce... Show More

Job Requirements

  • Associate's degree
  • 5-7 years of related experience
  • Experience overseeing operations in a defined region with geographically dispersed personnel
  • Strong communication skills
  • Supervisory experience
  • Experience with geographically dispersed teams
  • Proficiency in Microsoft Office and virtual platforms
  • Ability to work well with military clients
  • Ability to travel up to 25%

Job Qualifications

  • An associate's degree and 5-7 years of related experience
  • Experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • Must be able to communicate effectively, have supervisory experience, and respond to inquiries of a complex nature
  • Experience leading, managing, directing, or working as part of a geographically dispersed team
  • Proficient in the Microsoft Suite of Applications and virtual meeting platforms
  • Ability to work well with military clients and communicate orally and in writing
  • Ability to travel up to 25%
  • A master’s degree is a desired additional qualification

Job Duties

  • Assist the Project Manager in implementing the Department of Labor’s Employment Navigator pilot program for transitioning servicemembers worldwide
  • Successfully execute DOL TAP Facilitation for transitioning service members
  • Manage and oversee geographically dispersed Employment Navigators, Facilitators and Site Leads at multiple military installations worldwide
  • Coordinate with installation Designated Governmental Representatives
  • Oversee the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • Train personnel and ensure policies and procedures are followed to meet client needs
  • Produce weekly, monthly, quarterly, and annual reports and maintain working relationships with internal and external customers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location