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Serco North America

DOL TAP Regional Manager (West Region)

Bend, OR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $66,200.00 - $115,500.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Flexible work arrangements
401(k) Plan
Tuition Reimbursement
Life insurance
Disability Coverage

Job Description

Serco Inc. is a leading provider of professional, technology, and management services with a strong presence in the Americas. As the Americas division of Serco Group plc, Serco operates across over 100 sites with more than 9,000 employees. The company serves diverse sectors including Defense, Citizen Services, and Transportation. Serco's mission is to help clients deliver vital services more efficiently while enhancing the satisfaction of end users. They support every branch of the U.S. military, various federal agencies, intelligence communities, as well as Canadian, state, provincial, and local governments. With its extensive reach and commitment to quality, Serco offers a... Show More

Job Requirements

  • associate's degree
  • 5-7 years of related experience
  • experience overseeing daily operations of services in a defined region globally
  • strong communication and supervisory skills
  • experience working with geographically dispersed teams
  • proficiency in microsoft suite and virtual meeting platforms
  • ability to communicate effectively with military clients
  • willingness to travel up to 25%
  • full-time employment availability

Job Qualifications

  • an associate's degree and 5-7 years of related experience
  • experience overseeing the daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • ability to communicate effectively, have supervisory experience, and respond to inquiries of a complex nature
  • experience leading, managing, directing, or working as part of a geographically dispersed team
  • proficient in the microsoft suite of applications and virtual meeting platforms
  • ability to work well with military clients and communicate orally and in writing
  • ability to travel up to 25%
  • a master's degree is a desirable additional qualification

Job Duties

  • assist the project manager in implementing the department of labor's employment navigator pilot program for transitioning servicemembers worldwide
  • successfully execute dol tap facilitation for transitioning service members
  • manage and oversee geographically dispersed employment navigators, facilitators and site leads at multiple military installations worldwide
  • coordinate with installation designated governmental representatives
  • oversee daily operations of services in a defined region including locations around the globe and geographically dispersed personnel
  • train personnel and ensure policies and procedures are followed to meet client needs
  • produce weekly, monthly, quarterly, and annual reports and region service statistics and maintain working relationships with internal and external customers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location