Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,300.00 - $108,700.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Robust vacation and sick leave benefits
Flexible work arrangements
401(K) Plan with Employer Matching
Tuition Reimbursement Program
Life insurance
Disability Coverage
Paid parental leave
Employee assistance program
Job Description
Serco Inc. is the Americas division of Serco Group, plc, a global leader in delivering vital government and commercial services that improve the quality of life for millions. With over 9,000 employees across 100 plus sites in North America alone, Serco operates in several critical sectors including Defense, Citizen Services, and Transportation. The company is committed to supporting the unique needs of its clients, which include every branch of the U.S. military, multiple federal civilian agencies, intelligence communities, and various governmental bodies at state and local levels. Serco emphasizes innovation, operational excellence, and impact, empowering their team members to make... Show More
Job Requirements
- Associate's degree
- 5-7 years of relevant experience
- Supervisory experience
- Proficiency in Microsoft Office and virtual meeting platforms
- Ability to travel up to 25 percent
- Strong communication skills
- Experience working with geographically dispersed teams
- Ability to handle complex inquiries effectively
Job Qualifications
- An Associate's degree
- 5-7 years of related experience
- Experience overseeing daily operations of services in a defined region including geographically dispersed personnel
- Ability to communicate effectively
- Supervisory experience
- Experience leading or managing a geographically dispersed team
- Proficiency in Microsoft Suite of Applications and virtual meeting platforms
- Ability to work well with military clients
- Strong oral and written communication skills
- Ability to travel up to 25 percent
- A Master's degree is a preferred additional qualification
Job Duties
- Assist the Project Manager in implementing the Department of Labor's Employment Navigator pilot program for transitioning servicemembers worldwide
- Successfully execute Department of Labor TAP Facilitation for transitioning servicemembers
- Manage and oversee geographically dispersed Employment Navigators, Facilitators and Site Leads at multiple military installations worldwide
- Coordinate with installation Designated Governmental Representatives
- Oversee daily operations of services in a defined region including multiple global locations
- Train personnel and ensure policies and procedures are followed to meet client needs
- Produce weekly, monthly, quarterly, and annual reports and maintain working relationships with internal and external customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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