Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Day Shifts
Benefits
weekly pay
401(k)
Paid Time Off
Paid training
Company uniforms
Job Description
dnata is one of the world's largest air services providers, established in 1959. The company operates in 129 airports worldwide, offering a wide range of services including ground handling, cargo handling, travel, and flight catering. With operations spanning six continents and services delivered in 35 countries, dnata serves over 300 airline customers globally. Every day, dnata handles over 1,900 flights and processes more than 8,500 tons of cargo, while managing over 16,000 hotel bookings and uplift of more than 320,000 meals.
At BOS Logan International Airport, dnata is currently hiring full-time and part-time Ground Service Agents and Passenger Se... Show More
At BOS Logan International Airport, dnata is currently hiring full-time and part-time Ground Service Agents and Passenger Se... Show More
Job Requirements
- Possess/maintain FAA/Airport required identification/seals or authorizations
- Must be able to pass SIDA airport and training tests
- Possess a high school diploma or GED equivalent
- Possess basic computer literacy
- Ability to lift up to 70 pounds
- Ability to work in physically demanding environments
- Availability to work full-time or part-time shifts
- Excellent attention to detail
- Strong communication skills
- Ability to work in outdoor conditions
Job Qualifications
- Possess/maintain FAA/Airport required identification/seals or authorizations
- Must be able to pass SIDA airport and training tests
- Possess a high school diploma or GED equivalent
- Possess basic computer literacy
- Ability to lift up to 70 pounds
- Strong communication skills
- Customer service orientation
- Ability to work in outdoor environments and inclement weather
- Ability to follow safety protocols and operate ground support equipment
Job Duties
- Guiding inbound and outbound airplanes to and from the gate
- Lifting, loading, unloading, and transporting passenger bags and cargo to and from aircraft, bag carts, dollies, and conveyor belts
- Driving and/or operating ground support equipment such as tow tractors, tow bars, belt loaders, container loaders, and baggage tugs
- Maintaining safety and security on the ramp and practicing all safety policies and procedures
- Communicating efficiently with ground personnel and flight crews
- Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures
- Working with other departments to ensure on-time performance of flights
- Performing other duties as assigned
- Electronic check-in of passengers for international travel
- Verification of documents for international and domestic flights
- Assigning passenger seats
- Ensuring correct boarding passes are provided to each passenger for the assigned flight
- Verifying ticket and seat reservations
- Matching manifest to on-board count
- Announcing arrivals and departures as necessary
- Providing information to passengers and customers as requested
- Connecting and disconnecting Jetway or stairs as necessary
- Assisting with baggage tagging and baggage claim reports
- Maintaining current knowledge of all flight times during designated shifts
- Maintaining liaison with Airlines, Customer Service Representatives, and Ground Handlers
- Performing other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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