Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $37,944.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Employee assistance program
Job Description
The Colorado Department of Revenue (CDOR) is a vital state government agency committed to serving the residents of Colorado by providing clear guidance and support in navigating the complexities of governmental processes. Embodying core values such as service, teamwork, accountability, integrity, and respect, the department strives to be a trusted partner to every Coloradan. CDOR’s vision focuses on empowering local businesses and individuals through high-quality customer service, innovative solutions, and collaborative efforts. The department champions diversity and fosters an equitable and inclusive work culture, believing that embracing differences leads to innovation and better service outcomes. CDOR is dedicated to recruiting... Show More
Job Requirements
- Must be a resident of Colorado at the time of application
- Must have a valid Colorado State driver license
- One year of customer service or receptionist experience or relevant work experience
- Ability to document experience in detail on application
- Compliance with tax filing requirements as per Colorado Individual Income Tax policy
- Successful completion of background investigation and reference check
- Ability to maintain highest standards of honesty, integrity, and public trust
- Willingness to comply with Universal Driving Standards Policy if required to operate state vehicles
Job Qualifications
- One year of customer service or receptionist experience or equivalent combination of education and relevant work experience
- Experience working in regulated environments with laws, rules, and regulations
- Excellent customer service and conflict resolution skills
- Strong problem-solving and attention to detail
- Demonstrated written communication, computer, and data entry skills
- Ability to maintain professionalism in high-stress environments
- Effective collaboration and teamwork skills
Job Duties
- Greet customers as they enter the DMV office and guide them to appropriate services
- Act as the gatekeeper for the office to ensure smooth workflow
- Assist customers with the use of appointment kiosks, website, and online portals
- Check customers in for appointments and other DMV transactions
- Provide assistance to walk-in customers to enhance customer experience
- Organize and manage customer workflow within the office
- Conduct vision testing as needed
- Provide administrative support including contacting customers, reviewing documents, maintaining clean workspace, and stocking advisor station
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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