Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $115,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
health savings accounts
wellness programs
flexible spending accounts
401k Retirement Plan
Life insurance
short and long term disability insurance
Paid Time Off
back-up care
Adoption assistance
Surrogacy assistance
Reimbursement of education expenses
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness and retirement benefits
rail pass privileges
Job Description
Amtrak is a leading passenger railroad service that connects businesses and communities across the United States. With a workforce of over 20,000 dedicated professionals, Amtrak is committed to ensuring the safety of its passengers, employees, the public, and the operating environment. As a company deeply rooted in American transportation history, Amtrak operates with core values that emphasize integrity, teamwork, and customer focus. Their strategic priorities include safety, strong customer service, and organizational excellence, all aiming to shape the future of transportation in America while honoring the important legacy of rail travel.
The District Manager of Stations role a... Show More
The District Manager of Stations role a... Show More
Job Requirements
- High school diploma or GED required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree
- 6 years of relevant work experience
- Significant experience with station operations, building maintenance, service delivery and passenger handling
- Significant experience leading and managing others with different levels of expertise
- Demonstrated ability to manage and implement a departmental operating budget
Job Qualifications
- High school diploma or GED
- 6 years of relevant work experience
- Significant experience with station operations, building maintenance, service delivery and passenger handling
- Significant experience leading and managing others with different levels of expertise
- Demonstrated ability to manage and implement a departmental operating budget
- Bachelor's degree or equivalent combination of education, training and or relevant experience preferred
- 8 years of relevant work experience preferred
- Working knowledge of applicable federal, state and local regulations and applicable Amtrak labor agreements pertaining to station employees and operations preferred
Job Duties
- Provide leadership and guidance to station employees and or station management for daily performance and compliance with Amtrak policies
- Manage station operations to ensure safety, customer service, and on-time performance in compliance with regulations
- Oversee scheduling and training of station employees to meet service levels and compliance requirements
- Handle service disruptions and recovery efforts, ensuring passenger satisfaction and minimizing inconvenience
- Coordinate with internal departments and external stakeholders to resolve service issues and improve station operations
- Manage staffing, payroll, and support services to optimize passenger services and achieve financial and service delivery objectives
- Other duties as assigned
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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