Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $58,000.00
Work Schedule
Flexible
On-call
Benefits
competitive base salary
Variable compensation
Healthcare plans
401k company matching plan
maternity leave
paternity leave
Flexible personal time off
Remote work arrangement
collaborative work environment
Job Description
Trash Butler is a leading sustainability-driven company innovating doorstep valet trash and recycling services tailored specifically for multi-family apartment communities. Operating across more than 250,000 units in 35 states, Trash Butler has established itself as a top-rated amenity widely recognized by residents and property managers alike. The company has earned its reputation through dedication to excellence and environmental responsibility, which has garnered media attention from prominent outlets such as The Wall Street Journal, TIME Magazine, and CNBC. Trash Butler champions a culture deeply rooted in its five Core Values: Figure It Out, Champion of Change, Do the Right Thing, Never... Show More
Job Requirements
- Minimum of 2-5 years of management experience
- Experience managing a remote workforce of up to 50 individuals
- Strong background in employee relations and hiring practices
- Experience in multi-site operations
- Exceptional decision-making skills
- Previous experience in customer service
- Excellent oral and written communication skills
- Proficiency in planning and organizational skills
- Strong work ethic and quality improvement commitment
- Outstanding interpersonal skills
- Self-motivated and resourceful
- Collaborative and team-oriented mindset
- Flexibility for on-call availability and changing priorities
- Willingness to travel periodically
- Valid driver's license and auto insurance with a good driving record
- Comfortable working outdoors
- Ability to lift up to 50 pounds, bend at waist/knees, climb stairs, and drive for long periods
Job Qualifications
- Associate degree preferred or workforce experience
- Minimum of 2-5 years of management experience with a proven track record of leadership and team development
- Demonstrated experience in managing a remote workforce of up to 50 individuals working 5-7 days a week for approximately 2-3 hours per day
- Strong background in employee relations including hiring and management practices
- Experience in multi-site operations with the ability to coordinate and optimize processes across locations
- Exceptional decision-making skills with the ability to navigate complex situations
- Previous experience delivering high-quality customer service to ensure client satisfaction and retention
- Excellent oral and written communication skills
- Proficiency in planning, time management, and organizational skills to manage multiple responsibilities
- Strong work ethic with a commitment to continuous quality improvement
- Outstanding interpersonal skills to build trust and rapport with colleagues and clients
- Self-motivated and resourceful with the ability to work independently
- Collaborative and team-oriented mindset fostering cooperation and synergy
- Flexibility to be on call during daytime and evening hours and adapt to changing priorities
- Ability to travel periodically
- Must have a valid driver's license, auto insurance, and a good driving record
- Comfortable working outdoors and walking property distances
- Ability to lift up to 50 pounds, bend at waist/knees, lift bag over shoulder, climb stairs, and drive for extended periods
Job Duties
- Create and manage work schedules for Butlers to ensure proper staffing levels
- Manage Butler callouts and arrange replacements to avoid service disruptions
- Responsible for completing doorstep trash and recycling collection services as needed in your district
- Oversee the launch of services at new properties, coordinating Butler assignments and supplies
- Conduct regular on-site visits and audits to monitor service quality and compliance
- Address and resolve any on-site service issues or client complaints
- Ensure accurate clock-ins and clock-outs and handle any payroll discrepancies
- Monitor and manage the cost of goods sold to ensure financial efficiency in service operations
- Submit jot forms to replenish supplies as needed for service
- Provide guidance and feedback to Butlers, addressing performance issues as necessary
- Track and monitor Butler performance through scorecards and on-site evaluations
- Handle worker's compensation claims and related issues for field staff
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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