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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Generous holiday schedule
401(k) matching
Employee assistance program
Referral program
Great culture
Job Description
SmartStop Self Storage, operating under Argus Professional Storage Management, is a leading and rapidly expanding self-storage operator in North America. With its corporate headquarters based in vibrant Ladera Ranch, California, SmartStop manages a vast portfolio exceeding 200 properties spread across 24 U.S. states and four Canadian provinces. This extensive network encompasses over 18.7 million rentable square feet of storage space, serving a diverse clientele with tailored storage solutions. Established as a powerhouse in the storage industry, SmartStop prides itself on its commitment to innovation, customer satisfaction, and employee growth. The company’s dedication to excellence has garnered national recognition, including being... Show More
Job Requirements
- Associate’s degree required
- Related industry experience
- Strong verbal and written communication skills
- Excellent sales and customer service skills
- Proven negotiation skills
- Ability to conceptualize long-term business goals
- Leadership and supervisory skills
- Understanding of company products and market competitors
- Proficiency with Microsoft Office Suite
Job Qualifications
- Associate’s degree required
- Bachelor’s degree preferred
- or alternatively, related industry experience
- Strong verbal and written communication skills
- Excellent sales and customer service skills, with proven negotiation skills
- Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals
- Excellent supervisory and leadership skills
- Thorough understanding of company’s products and services, and those of immediate competitors in the surrounding market
- Proficient with Microsoft Office Suite or related software
Job Duties
- Serves as the primary point of contact for property owners, maintaining strong relationships and supporting informed operational and financial decision-making
- Provides oversight of third-party managed self-storage facilities to ensure alignment with ownership goals, management agreements, and company standards
- Reviews and monitors property performance, including occupancy, revenue, expenses, and overall financial results
- Partners with property owners and third-party operators to evaluate business plans, budgets, and forecasts
- Supports the hiring and scheduling of site staff including coordination of initial and ongoing training
- Ensures timely communication and coordination related to owner requests, reporting requirements, and strategic initiatives
- Supports the onboarding of properties in conjunction with corporate onboarding team
- Reviews and approves invoices, proposals, and contracts in accordance with owner authorizations and management agreements
- Coordinates with internal departments and external vendors as needed to support property performance
- Oversees incident reporting and escalates issues appropriately to ownership and senior leadership
- Responsible for oversight of auction procedures and adherence to local laws and regulations
- Prepares and delivers periodic reports to ownership and internal leadership, including performance summaries and variance explanations
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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