Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $87,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Tuition Reimbursement
Job Description
Qdoba Mexican Eats is a renowned fast-casual restaurant chain specializing in flavorful Mexican cuisine with an emphasis on fresh, high-quality ingredients and a guest-centric dining experience. Established with a commitment to delivering exceptional food and hospitality, Qdoba has grown substantially across the United States, earning a loyal customer base through its unique blend of bold flavors, customizable menu options, and community engagement. The company emphasizes a workplace culture that values diversity, teamwork, and innovation, fostering an environment where employees can thrive and develop their careers in the food service industry.
We are currently seeking a dynamic District Manager of Restaura... Show More
We are currently seeking a dynamic District Manager of Restaura... Show More
Job Requirements
- Must reside in New Jersey or surrounding areas
- Ability to speak, read, and write in English effectively
- Multi-unit leadership experience in restaurant or related industry
- Proficient in Microsoft Office applications
- Ability to travel extensively to restaurant locations
- Must be a self-starter with strong leadership and interpersonal skills
- Ability to provide constructive feedback and resolve employee and guest issues
- Physical ability to move freely throughout restaurants
- Ability to drive a motor vehicle
Job Qualifications
- Multi-unit leadership experience in restaurant, retail or related industry
- Requires ability to speak, read, and write effectively in English
- excellent interpersonal skills and collaborative management skills
- Maintains professionalism and optimistic attitude in all situations
- Is a self-starter who takes initiative and willingly accepts responsibility
- Good listener, self-motivator and can motivate others
- Proficient knowledge of personal computers and related software applications (Microsoft Office)
- Demonstrates integrity and ethical behavior
- Physical requirements - ability to move freely throughout the restaurant
- ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time
Job Duties
- Ensure all management and employees are focused on exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures
- Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Manages to budget
- follows-up daily on the operating numbers
- Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit
- Performs an active role in promoting the Qdoba restaurant in the local community, including networks with community leaders to establish relationships
- participates and represents the Company in community events
- keeps informed of local competitor activities
- Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy
- Provides constructive and actionable feedback
- follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues
- contacts guest as needed
- Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience
- Develops relationships with restaurant employees and promotes a work environment of mutual respect
- seeks and acts upon employee feedback
- addresses employee relations issues and ethics calls
- conducts employee investigations and resolves issues
- Oversees the ongoing training and development of internal and external candidates for management and team leader positions
- partners with management to identify development needs and implement development plans
- and ensures succession management by leading training sessions and workshops
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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