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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule
Job Description
The hiring establishment is a dynamic multi-unit restaurant and retail operation focused on delivering high-quality customer service and outstanding food experiences to its patrons. This company is renowned for its commitment to operational excellence, employee development, and financial performance across its stores. With a growing footprint and a reputation for innovation and customer satisfaction, the company fosters an engaging work culture that values leadership, teamwork, and continuous improvement. Employees at all levels are empowered to excel in their roles while contributing to the overall success and growth of the business.
The Area Manager plays a pivotal role within this co... Show More
The Area Manager plays a pivotal role within this co... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum of 2 years multi-unit store management experience
- Ability to work a minimum of 40-50 hours a week
- Ability to stand/walk for 4-8 hours per day
- Must be able to lift and carry up to 25 lbs
- Ability to frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
- Ability to work in both warm and cool environments, indoors and outdoors
- Ability to tolerate higher levels of noise from music and customer traffic
- Familiarity with exposure to food, liquor, mixing devices, drink machines, water, sanitizers, cleaning products, knives, sharp objects, and slippery floors
Job Qualifications
- Ability to understand financial reports
- Experience with OSHA, EEOC, FMLA, FLSA, and Health Department matters
- Ability to develop people
- Ability to empower the store teams to do what is right and to take care of the customer
- Excellent verbal and written communication skills
- Excellent leadership and organizational skills with attention to detail
- Proven track record of exceptional customer service
- Ability to travel frequently between store locations
- Available approximately 50 hours per week
- able to work flexible hours including weekends and closing shifts as needed
Job Duties
- Enforce company standard operating policies and procedures
- Oversee daily operations standards and financial performance of stores
- Assist in recruiting and training of new team members and in re-training of current staff when needed
- Assess talent and provide constructive feedback
- Assist in new menu, product, and marketing promotion rollouts
- Provide overall leadership and direction to all store employees and managers while positively coaching, counseling, and motivating staff to achieve the highest quality of service in all areas of the stores
- Counsel and discipline team members as necessary while resolving internal conflicts and improving team member performance issues in a constructive manner
- Respond positively and quickly to customer concerns and proactively identify potential areas of concern
- Ensure all employees are trained, motivated and empowered to deliver total customer satisfaction
- Prepare qualified employees for promotion to the next position and continually develop adequate numbers of managers to meet the objective of the business plan
- Maximize financial performance and profit by managing cost of goods sold (COGS) and labor while increasing overall sales
- Enforce all federal, state, and local labor laws
- Uphold company food safety, food handling and sanitation requirements to ensure the health and safety of customers and employees
- Manage a geographic region with approximately 2-15 units
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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