
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $116,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Monday through Friday work schedule
Performance bonus
Stock program
Job Description
Public Storage is a leading company in the self-storage industry, established in 1972 and currently operating thousands of locations nationwide. Renowned for its commitment to customer satisfaction and operational excellence, Public Storage has built a strong reputation as the industry leader. The company fosters a culture of growth and internal promotion, encouraging employees to advance their careers through dedication and performance. Emphasizing a supportive work environment, Public Storage offers extensive training and coaching programs designed to empower its staff to succeed and thrive. With a strong focus on maintaining high standards of safety, facility maintenance, and customer service, Public Storage... Show More
Job Requirements
- Bachelor's degree preferred
- demonstrated leadership experience in a retail service hospitality or related industry
- experience managing operational audits and payroll budgets
- exceptional communication skills
- proficiency in MS Office applications including Excel Word PowerPoint and Outlook
- ability to relocate for lateral and promotional opportunities
- availability for weekend telephone support
- ability to work five Saturdays per year during peak season
Job Qualifications
- Relocation future relocation ability is very important for growth
- demonstrated leadership in building developing and retaining high-performing teams of non-exempt employees in a retail service hospitality or related industry
- proven track record of top tier performance
- experience managing operational audits and payroll budgets
- exceptional communication and time management skills
- proficient in MS Office Excel Word PowerPoint and Outlook
- passion for sales and customer service excellence
- bachelor's degree preferred
- weekend availability by telephone
- 5 work Saturdays per year required during peak season
Job Duties
- Recruit motivate and retain a dedicated team of customer facing customer front line employees
- drive your team with effective communication and provide coaching on customer service and sales strategies
- manage physical assets including repair and maintenance systems and processes vendor management and cleaning standards
- oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention
- conduct monthly property audits and ensure operational standards and safety compliance are met
- provide a welcoming and well-maintained environment to customers through your team effective facility maintenance and vendor management
- address customer inquiries and concerns promptly in a professional manner
- drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district
- communicate effectively with customers colleagues and team-members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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