Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Family Friendly Flexible Work Schedule
medical benefits
Paid Time Off
Tuition Reimbursement
Job Description
Our organization is a dynamic hospitality company that operates a chain of restaurants known for their commitment to quality and exceptional customer service. We pride ourselves on creating a welcoming environment for both our guests and employees. Our focus is on delivering an unparalleled dining experience through maintaining high standards of food quality, timeliness, and service. We are well-established in the industry and continually strive to innovate and improve our restaurant operations, ensuring that every guest feels valued and satisfied. Our team-oriented culture fosters professional growth and teamwork, and we are excited to expand our family by welcoming passionate individuals... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in restaurant management
- Excellent leadership and communication skills
- Ability to motivate and build teams
- Knowledge of food safety and health regulations
- Proficiency in Microsoft Office including Excel and Word
- Valid driver’s license
- Reliable transportation
- Ability to pass background and drug tests
- Flexibility to work varied hours and travel to multiple locations
- Physical ability to stand and walk for extended hours
- Ability to lift and handle items up to 50 lbs
- Strong problem-solving skills
- Commitment to hospitality and customer service
Job Qualifications
- Proven leadership experience in multi-unit restaurant management
- Strong communication and interpersonal skills
- Ability to teach and enforce operational standards
- Knowledge of labor and food cost controls
- Experience with scheduling and inventory management
- Understanding of health and safety regulations
- Proficient in Microsoft Office Suite including Excel and Word
- Conflict resolution and team motivation skills
- Ability to manage multiple locations efficiently
- High school diploma or equivalent required
- Bachelor’s degree in hospitality management or related field preferred
- Valid driver’s license and reliable transportation
- Ability to pass background check and drug screening
Job Duties
- Ensure that all company standard operation procedures are followed
- Teach and practice standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure that customer satisfaction is the highest priority for all employees
- Consistently live hospitality in every instance
- Lead by example by maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Ensure quality control standards and procedures are strictly enforced
- Follow and maintain standardized portion control guidelines
- Monitor sales trends, develop forecasts, and make effective decisions to control cost of sales and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Immediately address critical violations on inspections and provide corrective action
- Ensure regular health and safety inspections and resolve ongoing issues
- Enthusiastically meet guests' needs, special requests, and resolve guest complaints with commitment
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities in a timely and safe manner
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Complete administrative paperwork accurately and timely
- Resolve conflicts and improve team members performance constructively and according to policies
- Use Microsoft Office, Excel, Word, and Internet proficiently
- Successfully complete motor vehicle, background checks, and drug screening
- Travel daily to multiple restaurant locations
- Oversee store operations with flexibility in varied hours and days
- Stand and walk up to 10 hours per day
- Reach, bend, lift, carry, and stoop regularly
- Handle items weighing up to 50 lbs
- Access all areas of the restaurant freely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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