Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $90,000.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k)
401(k) matching
Paid training
Job Description
Dan's Management Co. is a well-established franchisee of Dunkin' Donuts with locations throughout Rhode Island and Connecticut. Since 1974, the company has built a strong reputation for outstanding leadership, expertise, and commitment to core values such as People First, Personnel Development, Integrity, and Guest Satisfaction. With over 1000 employees, Dan's Management Co. is one of the top 100 largest employers in Rhode Island and continues to experience growth, positioning itself for more expansion in the years ahead. As an independent franchise owner, the company offers an excellent work environment focused on teamwork, employee development, and delivering the best guest experience... Show More
Job Requirements
- Must be able to obtain passing Serv Safe Certification within the first 90 days
- Willingness to work weekends, evenings, and holidays
- Ability to lift 50 lbs
- Ability to climb, bend, kneel, stoop, and stand for long periods
- Must maintain active Serv Safe certification
- Must have valid driver’s license, insurance, and transportation unless provided by company
Job Qualifications
- High school diploma or equivalent
- Five years of supervisory experience in restaurant or retail
- Proficient in basic computer and writing skills
- Ability to fluently speak and read English
- Advanced math and fiscal management skills
- Valid state driver’s license and reliable transportation
- Microsoft Office proficiency preferred
- Facilitation and presentation skills preferred
- Strong written and verbal communication skills preferred
- Effective time management skills preferred
Job Duties
- Responsible for recruiting, hiring, onboarding, and training staff
- Conduct performance reviews and develop performance improvement plans
- Ensure training tools and brand standards are utilized and maintained
- Create and maintain a positive, people-first culture in the restaurants
- Monitor training progress and ensure compliance with safety, food safety, and sanitation guidelines
- Lead team meetings to communicate operational information
- Identify and control costs to maintain budgets and support profitability
- Coach management teams on sales, marketing, labor, and food costs
- Develop action plans for seasonal forecasting and new product rollouts
- Resolve guest concerns following brand-recommended recovery processes
- Set and maintain personal and team performance standards
- Identify and implement solutions to operational issues
- Develop and maintain strong interpersonal relationships and teamwork
- Create individual development plans and provide coaching and feedback
- Analyze business trends and manage key financial measures
- Communicate organizational goals and strategies to the team
- Perform additional assigned functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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