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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
travel allowance
Job Description
Dunkin' Donuts is a global leader in the baked goods and coffee industry, renowned for its wide range of delicious products and exceptional customer service. Founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, the brand has grown from a single shop to one of the world's most recognized and frequented franchises, currently serving more than 3 million customers daily. With a diverse menu that includes over 50 varieties of donuts, numerous coffee beverages, and other breakfast offerings such as bagels and sandwiches, Dunkin' Donuts continues to innovate and maintain its position as a market leader in the quick-service restaurant... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Minimum 3 years multi-unit or similar experience in retail, restaurant or hospitality
- College degree preferred
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Minimum 3 years multi-unit or similar experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Ability to work well in a fast-paced team environment
- Demonstrated honesty and a positive attitude
- Willingness to learn and embrace change
- Guest-focused mindset
- Ability to train and develop teams
- Time management skills
- Strong problem-solving skills
- Effective motivational skills
Job Duties
- Perform all duties of restaurant team members and restaurant managers
- Ensure all restaurants in their portfolio meet Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in operations, execution, sales, and profitability
- Understand local marketing area and competitor trends
- Establish sales and service goals with franchise owners and restaurant managers
- Provide great guest service and resolve issues
- Lead team meetings
- Deliver training to restaurant managers on marketing windows, LTOs, and Brand initiatives
- Ensure correct execution of new products and processes during marketing windows
- Develop business plans for the portfolio and create action plans with franchise owners
- Drive a clear vision and communicate it effectively to the team
- Engage with Dunkin’ Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant managers
- Plan, monitor, appraise and review restaurant employee performance
- Manage and coordinate the Restaurant Management team to support restaurant performance and execution
- Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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