Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Flexible Schedule
Job Description
This position is offered by a company specializing in airport services, focusing on the coordination of cabin service operations. As a company operating within the aviation sector, it serves to enhance and streamline the interaction and communication between clients, cabin service agent teams, and management. The employer values efficient communication, operational integrity, and compliance with industry standards and regulatory requirements.
The role primarily involves coordinating communications for cabin service agents and management teams. It acts as a crucial liaison to ensure that updates, notifications and data pertaining to service operations are properly conveyed between the client and employees. The posi... Show More
The role primarily involves coordinating communications for cabin service agents and management teams. It acts as a crucial liaison to ensure that updates, notifications and data pertaining to service operations are properly conveyed between the client and employees. The posi... Show More
Job Requirements
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio and phone dispatch experience desirable
- Previous supervisory experience preferred
- Good working knowledge of word-processing, spreadsheet, and data management software
- Must be 18 years or older
- Reliable telephone and transportation number
- Treat all information as confidential
- Possess tact with clients, employees, and public
- Follow verbal and written instructions
- Communicate clearly and concisely in English, both verbally and in writing
- Detail-oriented and able to work with minimal supervision
- Manage multiple situations simultaneously
- Excellent radio and telephone skills
- Physical ability to lift, stoop, squat, push, stand, and/or bend
- Able to lift, carry, or hold up to 75 lbs
- Pass pre-employment and random drug tests
- Complete criminal background check
- Eligible to obtain a security sensitive identification badge
- US citizenship or valid INS authorization
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio and phone dispatch experience desirable
- Previous supervisory experience preferred
- Good working knowledge of office software applications
- Must be 18 years of age or older
- Reliable telephone and transportation required
- Ability to handle confidential information
- Effective communication skills in English
- Detail-oriented with minimal supervision
- Ability to handle multiple tasks simultaneously
- Excellent radio and telephone skills
- Must be physically able to lift, stoop, squat, and stand
- Pass pre-employment and random drug tests
- Complete criminal background check
- Authorization to work in the US required
Job Duties
- Coordinate communications between cabin service agents and management
- Provide updates and notifications between client and employees
- Record all data according to company procedures
- Work with client special services to fulfill service requests
- Generate and complete reports accurately and timely
- Maintain cleanliness and report maintenance issues in work areas
- Escalate operational problems to management immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: