Job Overview
Employment Type
Hourly
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
The hiring establishment is a prominent provider of specialized airport services, dedicated to ensuring smooth and efficient operations within various airport environments. Their expertise lies in offering exceptional cabin service coordination, facilitating communication between clients and employees, and maintaining strict adherence to aviation industry regulations. As a key player in the airport services sector, the company prides itself on delivering high-quality service that enhances the passenger experience and supports airline and airport operations seamlessly. Known for its commitment to professionalism, safety, and compliance, the organization embraces innovative technologies and reliable communication systems to uphold superior service standards.
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Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- treat all information as confidential
- possess tact to deal with clients, employees and public
- ability to work from verbal and written instructions
- detail-oriented with minimal supervision
- able to lift, stoop, squat, push, stand and/or bend throughout shift
- able to lift, carry or hold up to 75 lbs
- must pass pre-employment and random drug tests
- complete criminal background check
- meet requirements to obtain security sensitive identification badge
- US citizen or authorized by INS
- adhere to company and client regulations
Job Qualifications
- High School diploma or equivalent
- previous airport and/or customer service experience preferred
- previous radio/phone dispatch experience desirable
- previous supervisory experience preferred
- good working knowledge of office software applications
- able to communicate clearly in English verbally and written
- able to handle multiple situations simultaneously
- excellent radio/telephone skills
Job Duties
- Coordinate communications to cabin service agent team and management
- provide updates and notifications between client and employees
- record all data according to company procedures
- work with client special services representatives to ensure all service requests are met
- generate and complete reports accurately and timely
- maintain cleanliness of work area and report maintenance needs
- escalate issues to operations manager immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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