Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
The hiring company operates within the airport services sector, specializing in providing exceptional cabin service agent support to airline operations and passengers. This organization is committed to maintaining high standards of communication and operational efficiency within the aviation industry. Known for its dedication to safety, customer satisfaction, and regulatory compliance, the company employs a team of professionals who coordinate essential services that facilitate smooth airline ground operations. Through its focus on quality service delivery and strong client relationships, this company has established a reputable presence in the airport services landscape.
The available position is for a Cabin Service A... Show More
The available position is for a Cabin Service A... Show More
Job Requirements
- Treat all information as confidential
- Possess tact to deal with all levels of situations, client representatives, employees and the public
- Ability to work from verbal and written instructions
- Must be able to handle multiple situations simultaneously
- Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- Must be able to lift, carry and/or hold up to 75 lbs
- Must pass pre-employment and random drug test
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the US or possess necessary authorization from the immigration and naturalization service (INS)
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio/phone dispatch experience desirable
- Previous supervisory experience preferred
- Good working knowledge of office software applications (word-processing, spreadsheet, data management)
- Must be 18 years of age or older
- Must have a reliable telephone and transportation number
- Ability to communicate clearly and concisely in English verbally and in writing
- Must be detail-oriented and able to perform with minimal supervision
- Excellent radio/telephone skills
Job Duties
- Coordinate communications to the cabin service agent team and management
- Provide updates and notifications between the Client and employees
- Ensure all data is recorded according to company procedures
- Work with Client Special Services Representatives to ensure all requests for services are met
- Pull assignments or work orders from computer as needed
- Complete all reports accurately and timely
- Maintain and distribute radios where applicable
- Escalate issues to operations Manager immediately
- Maintain cleanliness of immediate work area and report maintenance needs
- Provide general information and directions to passengers
- Attend meetings and inservices as required
- Communicate effectively with fellow employees
- Utilize company and client equipment, supplies and resources conscientiously
- Perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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