Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and development opportunities
uniform provided
Job Description
The hiring establishment is a reputable company providing essential services within the aviation industry, specifically focused on cabin service operations at airports. This company plays a vital role in ensuring smooth and efficient communication between cabin service agents, management, clients, and employees. As a significant participant in airport service management, this organization is committed to delivering high-quality support and maintaining compliance with all relevant regulations including FAA, TSA, airlines, and company-specific policies.
The company is currently seeking a dedicated and detail-oriented Cabin Service Communications Coordinator to join their team. This is a crucial role responsible for coordinating communications betw... Show More
The company is currently seeking a dedicated and detail-oriented Cabin Service Communications Coordinator to join their team. This is a crucial role responsible for coordinating communications betw... Show More
Job Requirements
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio/phone dispatch experience desirable
- Previous supervisory experience preferred
- Must have good working knowledge of office environment software applications
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Treat all information as confidential
- Possess tact to deal with situations, client representatives, employees, and the public
- Ability to work from verbal and written instructions
- Ability to communicate in English clearly and concisely
- Detail-oriented and able to perform with minimal supervision
- Ability to handle multiple situations simultaneously
- Must have excellent radio/telephone skills
- Able to lift, stoop, squat, push, stand, or bend throughout the shift
- Able to lift, carry, or hold up to 75 lbs
- Must pass pre-employment and random drug test
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a US citizen or possess necessary immigration authorization
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio or phone dispatch experience desirable
- Previous supervisory experience preferred
- Good working knowledge of office environment software applications such as word-processing, spreadsheet, and data management
- Ability to communicate in English clearly and concisely verbally and in written form
- Detail-oriented and able to perform with minimal supervision
- Must be 18 years of age or older
- Must have excellent radio and telephone skills
Job Duties
- Coordinate communications to the cabin service agent team and management
- Provide updates and notifications between the client and employees
- Ensure all data is recorded according to company procedures
- Handle telephone and radio dispatch calls professionally and timely
- Generate and maintain reports of service performance
- Keep supervisors informed of needs and problems in assigned areas
- Escalate issues to the operations manager immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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