Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $28.56
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Uniform allowance
Job Description
The hiring company is a leading provider of specialized cabin service and airport support solutions. With a commitment to safety, efficiency, and excellent customer service, the company has established itself as a trusted partner in the airline and airport services industry. Operating across multiple locations, the company works closely with clients, including airlines, airport authorities, and security organizations to ensure seamless ground operations and high standards of customer satisfaction. The company specializes in delivering responsive, reliable, and professional cabin services that enhance passenger experiences and optimize operational workflows within busy airport environments.
This role is focused on coordinating communication... Show More
This role is focused on coordinating communication... Show More
Job Requirements
- Must be 18 years of age or older
- Must have a reliable telephone and transportation
- Treat all information as confidential
- Possess tact to deal with all levels of situations
- Ability to work from verbal and written instructions
- Must be able to lift, stoop, squat, push, stand, bend throughout shift
- Must be able to lift, carry and/or hold up to 75 lbs
- Must pass pre-employment and random drug test
- Must complete criminal background check
- Must meet requirements to obtain security sensitive identification badge
- Must be a US citizen or authorized to work in the US
Job Qualifications
- High school diploma or equivalent
- Previous airport and/or customer service experience preferred
- Previous radio / phone dispatch experience desirable
- Previous supervisory experience preferred
- Good working knowledge of office software applications
- Ability to communicate clearly and concisely in English verbally and in writing
- Detail-oriented and able to perform with minimal supervision
- Excellent radio/telephone skills
- Ability to handle multiple situations simultaneously
Job Duties
- Coordinate communications between cabin service agent team and management
- Provide updates and notifications between the Client and employees
- Ensure all data is recorded according to company procedures
- Work with Client Special Services Representatives to meet service requests
- Pull assignments or work orders from computer as needed
- Create and generate reports of service performance
- Receive and respond to telephone and radio calls professionally and timely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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