Constellis

Dispatcher/Alarm Monitor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.59
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
basic life insurance
supplemental life insurance
health flexible spending account
Dependent Care Flexible Spending Account
short-term disability
long-term disability
personal development opportunities
On-the-job training
skills development
Employee Referral Program
Corporate sponsored events

Job Description

Constellis is a premier global security services company dedicated to providing specialized security and risk management solutions to government and commercial clients worldwide. With a strong reputation for delivering excellence, Constellis offers a comprehensive range of services including protective security, crisis management, and emergency response support. The organization prides itself on fostering a diverse and inclusive work environment that supports professional growth and development while emphasizing client safety and operational integrity.

Constellis is currently seeking skilled professionals to join their team as Emergency Dispatch Operators, responsible for monitoring Force Protection Services and contract guard radio traffic. This vital ... Show More

Job Requirements

  • US citizenship required
  • Background check required
  • Valid driver's license and reliable transportation required
  • High school diploma or GED
  • Ability to work under stress and to respond to emergency communications
  • Excellent communication and phone skills
  • Ability to handle filing and other administrative duties
  • Existing dispatch or use of a multi-system phone system is preferred but on-the-job training is provided
  • Efficient knowledge and use of MS Office on a Windows OS
  • Ability to type approximately 30 WPM without error
  • Successful completion of Critical testing is required prior to hire

Job Qualifications

  • US citizenship required
  • High school diploma or GED
  • Ability to work under stress and respond to emergency communications
  • Excellent communication and phone skills
  • Ability to handle filing and other administrative duties
  • Existing dispatch or use of a multi-system phone system is preferred
  • Efficient knowledge/use of MS Office on a Windows OS
  • Ability to type approximately 30 WPM without error
  • Successful completion of Critical testing is required prior to hire

Job Duties

  • Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations
  • Communicate audio messages via radio and telephone
  • Coordinate law enforcement and public safety personnel activities
  • Transfer public safety information
  • Answer questions and update client records
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances
  • Log all calls in database including required details of each call
  • Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
  • Operate multi-channel radio and telephone dispatch equipment
  • Access Federal, State, and local databases and maintain compliance regulations and procedures
  • Assist with quality review of events created by fellow dispatchers
  • Monitor alarms received and keep records based on unique accounts
  • Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
  • Monitor in-house closed-circuit television (CCTV) cameras
  • Perform dispatching duties for other locations in the event of a failure
  • Assist in the training of dispatcher trainees
  • Routinely test alarms, communication systems, and other devices

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location