Gategroup

Dispatcher- Transportation Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $25.00
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Work Schedule

Rotating Shifts
Day Shifts
Night Shifts
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Benefits

full-time employment
Rotating shifts
Warehouse environment experience
Opportunity to work with a global leader
Inclusive and diverse workplace
Paid vacation relief shifts
Career development opportunities

Job Description

Gategroup is a global leader in providing integrated and innovative catering and hospitality services for airlines and other travel sectors. Renowned for delivering exceptional quality and service, the company focuses on enhancing the travel experience by ensuring that every culinary and hospitality detail meets the highest standards. As a dynamic, customer-focused organization, Gategroup prides itself on its commitment to excellence, integrity, passion, and accountability. Gategroup operates in a fast-paced, demanding environment that values teamwork, problem-solving, and the continual pursuit of improvement. Their dedication to fostering an engaging workplace culture is demonstrated through their emphasis on respect, transparent communication, and personal... Show More

Job Requirements

  • H.S. diploma required
  • associate's degree preferred
  • 2+ years of general work experience in an office or warehouse facility
  • 1 year of experience directing the work of others
  • 1-2 years of shipping/receiving experience preferred
  • able to drive on the ramp (must be 21+ driver’s license)
  • able to multi-task in a hectic environment
  • detail oriented
  • able to keep calm in high pressure environment
  • able to work with a minimum of supervision/off-site environment
  • able to make independent decisions
  • able to compile data from multiple sources with a high degree of accuracy
  • able to communicate status changes to all parties in a timely manner
  • driven to document and improve processes
  • must have valid driver’s license
  • able to develop rapport with major client

Job Qualifications

  • H.S. diploma required
  • associate's degree preferred
  • 2+ years of general work experience in an office or warehouse facility
  • 1 year of experience directing the work of others
  • 1-2 years of shipping/receiving experience preferred
  • able to drive on the ramp (must be 21+ driver’s license)
  • able to multi-task in a hectic environment
  • detail oriented
  • able to keep calm in high pressure environment
  • able to work with a minimum of supervision/off-site environment
  • able to make independent decisions
  • able to compile data from multiple sources with a high degree of accuracy
  • able to communicate status changes to all parties in a timely manner
  • driven to document and improve processes
  • must have valid driver’s license
  • able to develop rapport with major client

Job Duties

  • Analyze data from custom computer screens and prepare driver run sheets for each flight
  • assign drivers to gates and flights
  • serve as the quality assurance specialist ensuring that contents of coolers and meals meet customer specifications
  • monitor driver’s kitchen departure time
  • track all flight, gate, meal order and other changes in flights
  • serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
  • check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
  • answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
  • rotate periodically between scheduled shift and vacation relief shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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