Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals
Job Description
Gategroup is a leading global provider of airline catering and onboard services, renowned for delivering exceptional culinary experiences and seamless travel support to travelers worldwide. As a key player in the aviation services industry, the company prides itself on its commitment to excellence, integrity, passion, and accountability, ensuring that every journey is enhanced by high-quality food and outstanding customer service. With a strong reputation and a diverse workforce, Gategroup fosters an inclusive and dynamic work environment where employees are encouraged to grow and contribute meaningfully to the organization's ongoing success. The company offers a comprehensive benefits package and a supportive... Show More
Job Requirements
- High school diploma
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- Valid driver's license
- Must be 21 or older to drive on the ramp
- Able to multi-task in a hectic environment
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with minimal supervision
- Able to make independent decisions
- Able to compile data accurately
- Able to communicate status changes promptly
- Able to develop rapport with clients
Job Qualifications
- High school diploma required
- Associate's degree preferred
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- 1-2 years of shipping/receiving experience preferred
- Able to drive on the ramp (must be 21+ with a valid driver's license)
- Able to multi-task in a hectic environment
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with a minimum of supervision/off-site environment
- Able to make independent decisions
- Able to compile data from multiple sources with a high degree of accuracy
- Able to communicate status changes to all parties in a timely manner
- Driven to document and improve processes
- Able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- Assign drivers to gates and flights
- Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
- Monitor driver's kitchen department time
- Track all flight, gate, meal order and other changes in flights
- Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
- Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
- Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
- Rotate periodically between day shift, night shift and vacation relief
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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