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Gate Gourmet

Dispatcher - Tower Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Rotating Shifts
Day Shifts
Night Shifts
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Benefits

Paid Time Off
401K with company match
company sponsored life insurance
Medical insurance
Dental Insurance
Vision Insurance
Voluntary short-term/long-term disability insurance
voluntary life insurance
accident insurance
hospital insurance
Employee assistance program
Employee Discounts
Free hot healthy meals for unit operations roles

Job Description

gategroup is a leading global provider of airline catering and onboard services, dedicated to enhancing the travel experience for millions of passengers daily. With a robust presence at airports worldwide, gategroup specializes in delivering exceptional food services, hospitality solutions, and logistics support to major airline clients. Known for its commitment to quality, innovation, and sustainability, the company strives to set the standard in the airline catering industry. gategroup values its employees as an integral part of its mission and fosters a workplace culture built on excellence, integrity, passion, and accountability. The company offers full-time positions with competitive hourly wages, designed... Show More

Job Requirements

  • H.S. diploma required
  • 2+ years of general work experience in an office or warehouse facility
  • 1 year of experience directing the work of others
  • Valid driver's license
  • Able to drive on the ramp (must be 21+ driver's license)
  • Able to multi-task in a hectic environment
  • Detail oriented
  • Able to keep calm in high pressure environment
  • Able to work with a minimum of supervision/off-site environment
  • Able to make independent decisions
  • Able to compile data from multiple sources with a high degree of accuracy
  • Able to communicate status changes to all parties in a timely manner
  • Able to develop rapport with major client
  • Must be able to function in a warehouse environment
  • May be required to rotate between day and night shift

Job Qualifications

  • H.S. diploma required
  • Associate's degree preferred
  • 2+ years of general work experience in an office or warehouse facility
  • 1 year of experience directing the work of others
  • 1-2 years of shipping/receiving experience preferred
  • Able to drive on the ramp (must be 21+ driver's license)
  • Able to multi-task in a hectic environment
  • Detail oriented
  • Able to keep calm in high pressure environment
  • Able to work with a minimum of supervision/off-site environment
  • Able to make independent decisions
  • Able to compile data from multiple sources with a high degree of accuracy
  • Able to communicate status changes to all parties in a timely manner
  • Driven to document and improve processes
  • Must have valid driver's license
  • Able to develop rapport with major client

Job Duties

  • Analyze data from custom computer screens and prepare driver run sheets for each flight
  • Assign drivers to gates and flights
  • Serve as the quality assurance specialist ensuring that contents of coolers and or meals meet customer specifications
  • Monitor driver's kitchen department time
  • Track all flight, gate, meal order and other changes in flights
  • Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
  • Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
  • Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
  • This position will rotate periodically between day shift, night shift and vacation relief

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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