Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
comprehensive benefits
Exceptional growth potential
stable work environment
Casual professional work environment
Job Description
Hallcon is a prominent transportation and infrastructure services company dedicated to serving a diverse client base including technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation networks, and many more. With a broad range of services covering multi-modal shuttle operations, integrated command centers, electric vehicle (EV) infrastructure, EV Charging-as-a-Service (CaaS), technology integration, analytics, business intelligence, fleet management, specialty cleaning, and enhancing overall rider experience performance, Hallcon is at the forefront of the transportation services industry. The company's commitment to innovation, reliability, and client satisfaction positions it as a trusted partner in essential transportation solutions and infrastructure management.
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Job Requirements
- high school diploma or equivalent
- 2-4 plus years experience in dynamic, fast-paced operations center or call center environments
- excellent reliability and onsite attendance
- strong client service and phone communication skills
- demonstrated professionalism and business maturity in an office environment
- solid Microsoft Office proficiency
- ability to work 100 percent onsite at Lenexa, KS command center
Job Qualifications
- 2-4 plus years experience in dynamic, fast-paced operations center or call center environments
- excellent reliability and onsite attendance
- strong client service and phone communication skills
- high school diploma or equivalent
- demonstrated professionalism and business maturity in an office environment
- solid Microsoft Office (Outlook, Word, PowerPoint) proficiency
- asserts ownership for projects and assigned activities, meets deadlines
Job Duties
- Coordinate and ensure timely coverage of driver trips
- optimize driver trip coverage options across multiple technology and dispatch platforms
- monitor trip accuracy and provide support where needed
- escalate issues to field operations or clients when appropriate
- maintain up-to-date and accurate records in internal systems
- communicate professionally with field management and other team members
- work 100 percent onsite at Lenexa, KS command center
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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