Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.82 - $31.24
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Disability insurance
Job Description
We are actively seeking a dedicated and skilled professional to join our team within the Lifeguard Dispatch department at a reputable healthcare institution. This esteemed organization is committed to delivering exceptional air and ground transport coordination services, emphasizing patient safety, operational efficiency, and quality care. The department specializes in handling emergent and non-emergent transport requests, ensuring that patients receive timely and appropriate medical transfer based on their specific needs. As part of a major healthcare environment, the role operates under the guidelines of the New Mexico Bureau of Emergency Medical Services and the UNMH Dispatch Medical Director, which defines patient... Show More
Job Requirements
- High school or GED equivalent
- Emergency Medical Technician Paramedic License
- CPR for Healthcare/BLS Provider or Professional Rescuer within 30 days
- Two years directly related experience
- Sedentary work involving sitting most of the time with occasional walking or standing
- Ability to handle minor physical hazards such as dirt, dust, fumes, and noise
- Tuberculosis testing completed upon hire and as required
- Ability to work rotating shifts including nights and weekends
Job Qualifications
- High school or GED equivalent
- Emergency Medical Technician Paramedic License
- CPR for Healthcare/BLS Provider or Professional Rescuer within 30 days
- Two years directly related experience
Job Duties
- Communicate accurate information in a timely manner to appropriate departments and personnel
- Ensure customer satisfaction by providing high quality service meeting or exceeding department customer service goals
- Update and maintain computer database
- Activate Hospitals disaster plan per policy in coordination with the Emergency Department, Hospitals management and the HSC
- Provide accurate documentation of flight-following and dispatch activities
- Monitor and stock supply areas
- maintain equipment as appropriate
- Attend education sessions, department and other meetings as appropriate
- Monitor Concern Network activities and provide flight follow-up
- Perform continuous monitoring of radio medical channels and dispatch request line
- Provide ongoing monitoring of incoming transfers and bed status
- Assist in orienting new employees as required
- Assist in patient care activities in the Emergency Department during disaster or MCI incidents or other situations as needed
- Answer all incoming ambulance radio traffic
- make preliminary determination of patient destination within the Hospital
- activate specialty teams as needed
- Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
- Follow patient safety-related policies, procedures and protocols
- Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
- Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
- Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
- Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don’t understand or may not seem right
- Dispatch and coordinate ground and air transport requests
- Participate in department quality and safety programs
- Provide quote information for prescheduled transports in conjunction with clerical support to requesting persons or agencies
- Monitor internet site for hospital divert status changes and update as needed
- activate MCI protocols as situations arise and coordinate MCI communications
- Administer intramuscular and subcutaneous injections, topical application, sublingual and intravenous administration of medications via the seven rights
- provide for nebulized drug administration
- document and communicate clinical findings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: