Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.77 - $37.95
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
short term disability
long term disability
Retirement Plan
Employee assistance program
employee wellness program
Paid holidays
Vacation leave
sick leave
Military leave
Jury leave
parking
Job Description
Spokane Airport is a vital transportation hub serving the eastern Washington region, known for its comprehensive facilities and commitment to ensuring the safety and convenience of passengers and airport personnel. The airport operates a range of services to facilitate air travel, including passenger processing, baggage handling, safety protocols, and emergency response coordination. As a key public service entity, Spokane Airport emphasizes public safety and effective communication to maintain smooth operations within its premises and its surrounding areas.
The airport employs a range of professionals dedicated to maintaining airport operations, safety standards, and customer service. As part of these efforts... Show More
The airport employs a range of professionals dedicated to maintaining airport operations, safety standards, and customer service. As part of these efforts... Show More
Job Requirements
- High school diploma or GED
- three years experience in a dispatch or communications center for police, fire, or EMS
- state certification as Telecommunicator 1
- able to read, write, speak and understand English
- good written and verbal communication skills
- certified in Basic First Aid and CPR
- able to keyboard at 35 wpm
- no felony or gross misdemeanor convictions within the last 10 years
- able to obtain and maintain an Airport security badge as a condition of employment
- possess or obtain Washington State Patrol ACCESS Level 2 training within six months of hire
- able to lift, carry, push and pull objects up to 30 pounds
- able to work shifts encompassing a 24-hour day, seven-day week including odd hours, days, evenings, nights, weekends and holidays
Job Qualifications
- High school diploma or GED required, some college course work preferred
- three years experience in a dispatch or communications center for police, fire, or EMS
- state certification as Telecommunicator 1 required, Telecommunicator 2 preferred
- experience operating multi-line telephone systems, electronic office equipment and computers
- knowledge in the use of spreadsheets, word processors and databases
- able to read, write, speak and understand English
- good written and verbal communication skills and a clear speaking voice
- able to read and understand rules, regulations, policies, and procedures
- able to analyze situations quickly, calmly and objectively to determine appropriate response
- able to establish and maintain good working relationships
- able to handle telephone inquiries, comments, and complaints in a polite, professional manner
- certified in Basic First Aid and CPR
- able to repair minor system breakdowns
- able to keyboard at 35 wpm
Job Duties
- Answer and prioritize responses to 911, aircraft emergency, paging, and information calls
- dispatch police, fire, medical, and operations to calls for assistance, and transfer other calls to appropriate department or agency
- serve as communication coordinator during police, fire, EMS, and operations incidents
- monitor pagers and radios and announce information related to emergency incidents
- provide telephone answering support to airport administration
- provide non-law enforcement services including processing lost and found items, issuing or retrieving badges and keys, fingerprinting, etc.
- assist airport users with paging services, flight information and related services
- act as after-hours point of contact for vendors, deliveries, etc.
- perform on-the-job training of Dispatcher I staff and newly-hired Dispatcher II employees
- prepare reports and maintain activity records in physical and electronic filing systems
- monitor CCTV cameras, TSA alarms, CCAS alarms and building fire alarms
- work shifts encompassing a 24-hour day, seven-day week including odd hours, days, evenings, nights, weekends and holidays
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Popular Cities