Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
prescription
Health savings account
flexible spending accounts
Dental
Vision
Life insurance
AD&D
disability
Supplemental Health
Employee support
Paid parental leave
Pet insurance
401(k)
Tuition Reimbursement
vacation
Personal Days
Floating holiday
sick days
Volunteer hours
company holidays
Job Description
AIT Worldwide Logistics is a global freight forwarder known for empowering businesses to expand their reach across international markets. With over 40 years of experience headquartered in Chicago, AIT is a leader in providing comprehensive supply chain solutions tailored to a diverse range of industries including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine. The company's approach centers on building trusted partnerships and leveraging scalable, user-friendly technology to deliver door-to-door solutions via sea, air, ground, and rail. With a widespread presence spanning more than 150 locations across Asia, Europe, and North America, AIT is committed... Show More
Job Requirements
- High school diploma or GED equivalency required
- associate degree or equivalent preferred
- 0-3 years in freight forwarding or customer service/operations industry experience preferred
- proficient in Microsoft Office
- previous experience working with AS400 preferred
- strong problem solving and multi-tasking skills
- high attention to detail and organization
- strong geographic and mapping skills
- great interpersonal and communication skills
Job Qualifications
- A team player who works well with others and is respectful to teammates
- a strong work ethic with appreciation for ownership, independence, accountability, and autonomy
- growth mindset with passion for continuous improvement and openness to change
- customer service focus and relationship building with internal and external customers
- high school diploma or GED equivalency required
- associate degree or equivalent preferred
- 0-3 years in freight forwarding or customer service/operations industry experience preferred
- proficient in Microsoft Office
- previous experience working with AS400 preferred
- strong problem solving and multi-tasking skills
- high attention to detail and organization
- strong geographic and mapping skills
- great interpersonal and communication skills with customers, drivers, and co-workers
Job Duties
- Responsible for routing local freight
- dispatching drivers
- performing dock checks
- tracking shipments
- working with dock staff members to ensure movement of freight
- timely event data entry of shipment milestones into MyAIT and AS400 tracking system including pickup, delivery, obtain proof of delivery
- provide customer service to identify and meet specific customer needs
- answer and make customer inquiry calls and address customer concerns and complaints
- assign driver load planning based on local mapping and appointments accordingly
- identifying and coordinating the prioritization of rushed urgent last minute shipments
- other duties and responsibilities will be assigned as business demands deem necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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