Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.25 - $25.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Paid Time Off
Company paid holidays
401(k) savings
Job Description
InnovAge is a leading healthcare organization dedicated to empowering seniors to live independently and safely within their own homes and communities. As a pioneer in the Program of All-inclusive Care for the Elderly (PACE), InnovAge offers an alternative to traditional nursing homes by providing enrolled seniors with customized healthcare and social support through its PACE Adult Day Health Centers. These centers are staffed with medical professionals committed to creating personalized care plans tailored to each participant's specific needs. The organization's mission is to enhance the quality of life for frail and elderly individuals by delivering compassionate, patient-centered care that respects... Show More
Job Requirements
- 1+ yr dispatch experience position or transportation operations that utilized scheduling software program
- high school diploma or ged
Job Qualifications
- high school diploma or ged
- previous experience using novus or similar software program preferred
- bilingual preferred
Job Duties
- maintains and runs the routing software scheduling program
- acts as a liaison between transportation associates, managers and the director of transportation via phone calls or other technologies
- develops, prints and updates daily work and following day work schedules for each transportation associate utilizing the routing scheduling program and distributes in a timely manner
- maintains and updates the participants' database on a regular basis
- assumes responsibility for personnel and route substitution(s)
- distributes all required information concerning the following day's transportation schedules in a timely manner
- assists drivers in the field with unplanned and changing situations in addition to keeping drivers updated on events such as cancellations, add-ons or changes in conditions
- handles the reservations for sub-contracted rides
- performs the daily closing and ensures that all trips have been completed as planned
- forwards all necessary information to the transportation manager on call before the close of the office
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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