Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.39
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Three Rivers Community Action is a well-established nonprofit organization founded in 1966 by committed local citizens. The organization has a rich history of supporting and uplifting communities across its service area through collaboration, advocacy, and comprehensive social services. Dedicated to improving the quality of life for individuals and families, Three Rivers provides an array of critical programs including warmth, transportation, food, housing, advocacy, and education. Their mission focuses on promoting equity, empowerment, and self-sufficiency by fostering strong partnerships with other human service agencies and leveraging resources effectively to create meaningful, lasting impact in the communities they serve.
The Customer Servi... Show More
The Customer Servi... Show More
Job Requirements
- High school diploma or equivalent
- One year of professional office experience or relevant skills
- Ability to proficiently use a computer
- Experience answering a multi-line phone system
- Ability to pass a background study
- Current, valid driver’s license in good standing unless otherwise approved
- Current, valid personal automobile insurance unless otherwise approved
- Exceptional, courteous, and effective communication skills
- Ability to read, write, and speak English
- Ability to read and navigate maps
- Ability to multi-task and perform well under stress
- Ability to maintain confidentiality
- Daily use of computer and office equipment
- Occasional bending, squatting, or reaching
- Occasional lifting of items up to 20 pounds
Job Qualifications
- High school diploma or equivalent
- One year of professional office experience or demonstrated computer proficiency
- Experience using multi-line phone systems
- Exceptional communication skills with a commitment to customer service
- Ability to read and navigate maps
- Ability to multi-task and manage projects
- Ability to maintain confidentiality
- Fluency in one or more additional languages preferred
- Some post-high school education preferred
Job Duties
- Communicate with customers to schedule and dispatch bus operators
- Coordinate scheduling to ensure timely transportation for clients
- Maintain and complete documentation and administrative tasks
- Operate multi-line phone systems to manage client and operator communication
- Navigate maps to assist with dispatch routes
- Manage multiple tasks efficiently in a fast-paced environment
- Maintain strict confidentiality of client information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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