Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.09 - $27.59
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Tuition Reimbursement
Job Description
Southwest Florida International Airport (RSW) is a thriving medium-hub commercial service airport located in Florida, recognized as one of the top 50 airports in the United States based on passenger traffic. In 2024, it served over 11 million passengers, showcasing its critical role in regional and international air travel. With nonstop service offered by fifteen airlines to more than 70 domestic and international markets—including destinations in Canada and Germany—RSW stands as a major gateway for passengers and commerce. The airport contributes significantly to regional economic growth, generating an impressive $8.3 billion annually and supporting over 60,000 jobs throughout Southwest Florida.... Show More
Job Requirements
- Must be 18 years of age or older
- Valid Florida driver’s license within 30 days of hire
- High school diploma or general education degree
- Pass Criminal History Record Check and multiple background checks
- Must be able to obtain TSA Security Threat Assessment
- Obtain CPR and AED certification within 6 months of hire
- Complete CJIS certification within 3 months of hire
- Must be a United States citizen or lawful resident for past 10 years
- No felony convictions
- Able to retain and relay information under stress
- Able to respond quickly and calmly to calls
- Must have excellent communication skills
- Must work 84 hours bi-weekly timed in twelve-hour shifts
- Availability for varying shifts including nights, weekends, holidays
Job Qualifications
- High school diploma or general education degree
- United States citizenship or lawful resident status for the past 10 consecutive years
- No felony convictions
- Ability to obtain and maintain state and federally mandated security clearances including TSA, CJIS, and others
- Ability to obtain an approved Security Threat Assessment from TSA
- CPR and AED certification within 6 months of hire
- Completion of Criminal Justice Information System certification within 3 months of hire
- Completion of 911 Public Safety Telecommunicator (PST) course with state certification within 6 months
- Preferred completion of State of Florida Certified Telecommunicator course or equivalent training, education, and experience
- Excellent verbal, written, and interpersonal communication skills
- Ability to multi-task and work under pressure
Job Duties
- Query, communicate, convey and enter information relating to law enforcement activities using Criminal Justice Information Systems (CJIS)
- Operate all communication systems including phone network, 800 MHz radios, cell phones, terminal paging, and computer-based emergency notification platforms
- Proactively monitor various CCTV feeds for operational situations and emergencies
- Coordinate appropriate responses by responsible entities
- Operate the Emergency Notification System (ENS) as directed
- Dispatch Information Technology (IT) personnel during after-hours emergencies and input after-hours work orders
- Provide flight information, pages, general information, and inquiries to the public and tenants
- Monitor, test, control, and operate airport-wide fire alarm systems
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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