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DISPATCHER - AIR AND GROUND NIGHT SHIFT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.14
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
comprehensive benefits
Career growth opportunities
team-oriented culture
Shift Differentials

Job Description

MedFlight is a premier medical transportation company dedicated to providing exceptional air and ground emergency medical transport services. With a mission rooted in Servant Leadership, MedFlight builds lifelong partnerships with its employees, emphasizing respect, safety, and compassionate patient care. The organization prides itself on fostering a culture that supports both career and personal growth through comprehensive, in-house education programs and maintaining a strong work-life balance. MedFlight's core values—Safety, Integrity, Excellence, Accountability, and Compassion—guide its team members in delivering premier medical transport solutions to communities in need.

As a Dispatcher for Air and Ground units, also known as a Communications Sp... Show More

Job Requirements

  • High school diploma or equivalent
  • Ohio EMT certification preferred
  • Emergency Medical Dispatcher (IAED EMD) certification preferred or within 3 years of hire
  • Certified Flight Communicator (CFC) certification required within 1 year of hire
  • Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
  • Strong multitasking and communication skills especially under pressure
  • Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
  • Working knowledge of medical terminology
  • Exceptional organizational, negotiation, and computer skills
  • Ability to stay alert and focused in high-stress, fast-paced environments
  • Must be able to wear a telephone headset for extended periods

Job Qualifications

  • High school diploma or equivalent
  • Ohio EMT certification preferred
  • Emergency Medical Dispatcher (IAED EMD) certification preferred or within 3 years of hire
  • Certified Flight Communicator (CFC) certification required within 1 year of hire
  • Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
  • Strong multitasking and communication skills especially under pressure
  • Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
  • Working knowledge of medical terminology
  • Exceptional organizational, negotiation, and computer skills
  • Ability to stay alert and focused in high-stress, fast-paced environments

Job Duties

  • Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
  • Assign the most appropriate resource promptly, ensuring safety and efficiency
  • Track and communicate with all active transport units in real-time
  • Collect and maintain accurate, detailed records for all missions
  • Initiate and follow the Post Accident Incident Plan (PAIP) when required
  • Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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