Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

Employee safety commitment
Training opportunities
Shift flexibility
Work environment safety measures

Job Description

Groome Transportation is a leading transportation company dedicated to providing safe, reliable, and efficient shuttle and transportation services. Known for its commitment to passenger safety and quality customer service, Groome Transportation operates with a focus on community-oriented values and innovative transportation solutions designed to meet the needs of travelers across various locations. The company continues to expand its operational reach while maintaining the highest standards of safety and professionalism.

This position at Groome Transportation involves a pivotal customer service role where the successful candidate will act as the first point of contact for customers seeking information or assistance.... Show More

Job Requirements

  • 1-2 years previous customer service or dealing with the public
  • 1+ year handling multiple phone lines
  • software experience with Word, Excel, and Outlook and other Internet applications
  • some experience using scheduling and/or reservation software helpful but will train the right person
  • cash handling experience
  • ability to communicate effectively in English
  • high school diploma or equivalent
  • patience and a sense of humor
  • satisfactory completion of background investigation
  • satisfactory completion of drug test

Job Qualifications

  • 1-2 years previous customer service or dealing with the public
  • 1+ year handling multiple phone lines
  • software experience with Word, Excel, and Outlook and other Internet applications
  • some experience using scheduling and/or reservation software helpful but will train the right person
  • cash handling experience
  • ability to communicate effectively in English
  • high school diploma or equivalent
  • patience and a sense of humor
  • satisfactory completion of background investigation and drug test

Job Duties

  • Answer customer inquiries
  • assist walk-in customers
  • take new reservations from callers and walk-ins
  • provide excellent customer service
  • work varied shifts as needed
  • perform other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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