Dispatcher

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $27.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

basic life insurance

Holiday pay

Paid Time Off

retirement savings plan

Job Description

Durham School Services is a proud member of the National Express group, a leading provider of transportation services dedicated to safety, quality, and customer satisfaction. National Express companies share a strong commitment to delivering the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations, operating more than 250 local customer service centers (CSCs) across North America. The corporate headquarters situated in Lisle, Illinois, manages the administrative and support functions that help maintain smooth operations nationwide. Durham School Services specializes in student transportation, providing safe and reliable bus services designed to meet the demanding needs of... Show More

Job Requirements

High school diploma or GED
knowledge of geographic area
ability to communicate effectively with colleagues and customers
ability to read and interpret documents
ability to perform cooperative work activities
ability to function in a fast-paced environment under pressure
ability to work independently
problem solving skills
ability to operate two-way and emergency radio systems
ability to use office machines
proficiency in Microsoft Office and computerized routing software
organizational skills to keep accurate dispatch records
map reading skills
previous dispatch experience preferred
bi-lingual abilities a plus

Job Qualifications

High school diploma or GED
previous dispatch experience preferred
knowledge of geographic area for effective routing
effective communication skills in fast-paced environments
ability to read and interpret documents and instructions
cooperative and instructional work capability
ability to function under pressure
problem solving skills
ability to operate two-way and emergency radios
proficiency with office machines and Microsoft Office
ability to use computerized routing software
ability to work independently
map reading skills
organizational and record-keeping skills
bi-lingual abilities a plus

Job Duties

Directs and monitors daily assignments
schedules drivers, bus assistants, and assigns vehicles to ensure coverage of all routes, field trips, and charter work
ensures direct and indirect activities of drivers and bus assistants are accomplished on-time
communicates details of driving assignments to drivers
assists drivers with routing directions and special services
recommends disciplinary action for part-time staff violations
responds to emergency calls and coordinates emergency response
notifies personnel of changes or disruptions
maintains route documentation and records
coordinates vehicle service with maintenance
maintains compliance with dispatch standards
handles customer concerns and requests professionally
escalates unresolved issues to management
exhibits ethical best practices and personal integrity
performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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