Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Tuition Reimbursement
retirement plan with company match
Job Description
WillScot is recognized as North America’s leading provider of complete temporary space solutions, supporting customers across more than 260 locations in the United States, Canada, and Mexico. With a substantial team exceeding 5000 employees, the company emphasizes a workplace culture that has earned it the Great Place to Work designation. WillScot’s strength lies in its core values of collaboration, empowerment, excellence, and innovation, which guide every aspect of business and employee engagement. The company distinguishes itself by not only delivering innovative, flexible workspace and portable storage solutions tailored to meet unique project timelines and demands but also by investing heavily... Show More
Job Requirements
- High school diploma or GED or equivalent experience
- Minimum 2 years work experience
- At least 2 years experience managing employees or 1 year experience with the company
- Proficiency in Microsoft Office applications
- Strong customer service skills
- Effective communication skills both oral and written
- Ability to navigate and meet deadlines in a dynamic work environment
- Ability to problem solve creatively
- Experience in vendor relationship management
- Flexibility to manage multiple priorities
- Preferred logistics experience
- Familiarity with DOT regulations
- Experience with CRM or Salesforce platforms
- Knowledge of permitting and telematics
- Willingness to lead by example and uphold company values
- Commitment to workplace safety
- Support for inclusion and diversity initiatives
Job Qualifications
- High school diploma, GED, or 3 years of applicable experience
- 2 years work experience
- 2 years experience managing one or more employees or 1 year of experience with WillScot
- MS Office/Excel/Word/Outlook experience
- Experience working directly with customers by phone and email
- Strong customer service orientation, active listening, excellent oral and written communication
- Ability to follow direction and meet deadlines in a fast-paced environment
- Experience applying creativity to problem-solving
- Ability to build sustainable relationships and trust with vendors through proactive communication
- Ability to effectively manage multiple, changing priorities in a fast-paced environment
- Preferred: 3 years logistic experience
- Scheduling, route planning and optimization
- Familiarity with CRM system or other contact management platform
- Salesforce experience
- Familiarity with DOT compliance and vehicle telematics
- Knowledge of Hours of Service regulations, Electronic Logging Devices, permitting
- Experience working with outside vendors including pricing and schedule negotiations
- Personal Characteristics: Lead by example through living company values
- Dedicated to health and safety
- Committed to inclusion and diversity
- Driven to excellence
- Trustworthy and reliable
- Devoted to customers
- Community focused
Job Duties
- Conducts business in compliance with all environmental health and safety policies
- Conducts periodic safety meetings and updates safety documents and logs
- Manages employee health and safety through creating a safe workplace with safety training and assessments
- Provides direct and indirect managerial oversight by assigning tasks and daily duties to drivers, field service techs, set up crews, transportation coordinators, and branch coordinators
- Manages DOT compliance within assigned territory
- Sets priorities and schedules in-house or vendor drivers to achieve on-time pick-up and delivery targets
- Reviews and develops dispatch plans for deliveries and pick-ups
- Coordinates employees or vendors for completion of complex installation and removal
- Monitors digital tracking to update customer orders and communicate with customers and vendors
- Ensures drivers collect appropriate documentation and document damages
- Maintains daily paperwork and safety files
- Assists drivers with schedule or route issues
- Confirms site readiness, delivery access, and permitting
- Defines and maintains office administrative procedures including payroll, accounts payable/receivable, and purchase orders
- Conducts performance discussions and training
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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