Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.98
Work Schedule
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Flexible Schedule
employee recognition
wellness programs
Job Description
CAE is a global leader in training for the civil aviation, defense, and security sectors. With a vision to be the worldwide partner of choice in these industries, CAE revolutionizes training and critical operations through digitally immersive solutions designed to elevate safety, efficiency, and readiness. The company is committed to the principles of empowerment, innovation, excellence, integrity, and teamwork, collectively referred to as OneCAE. These values fuel the company's mission to help military customers prepare for maintaining the highest levels of mission readiness and to ensure the highest standards of safety and performance in all operations.
CAE's Defense and Secu... Show More
CAE's Defense and Secu... Show More
Job Requirements
- High school diploma or greater
- 1+ year of customer experience
- 2+ years of experience using Excel
- Excellent interpersonal and communication skills
- Strong problem-solving and conflict management skills
- Strong verbal and written communication
- History of prioritizing tasks and multitasking with strong attention to detail
- Ability to work collaboratively in a team environment
- Highly proficient at using Microsoft Office products
- Must comply with all company security and data protection policies and procedures
- Incumbent must be eligible for DoD personal security clearance
- U.S. citizenship required due to government contract requirements
- Ability to work overtime on and off shifts as required
- Available 24/7 on call for problem resolution
- Able to work varied schedules including days, nights, weekends
- Able to lift up to 25 pounds occasionally
- Comfortable in office and manufacturing facility environments
Job Qualifications
- High school diploma or greater
- 1+ year of customer experience
- 2+ years of experience using Excel
- Excellent interpersonal and communication skills
- Strong problem-solving and conflict management skills
- Strong verbal and written communication
- History of prioritizing tasks and multitasking with strong attention to detail
- Ability to work collaboratively in a team environment
- Highly proficient at using Microsoft Office products
- U.S. citizenship required due to government contract requirements
Job Duties
- Ensure that the aircraft and crews are properly dispatched
- Provide the crews with the aircraft binder and keys
- Contact the proper flight lead for aircrew no-shows
- Ensure maintenance has the aircraft binders for non-airworthy aircraft
- Provide support for emergency and overdue aircraft
- Document flight cancellations for proper tracking
- Make day of changes including reflowing flights due to weather, maintenance, illness, etc.
- Coordinate and resolve aircraft meter discrepancies with Lead Dispatcher/Chief of Scheduling or maintenance
- Verify that all student grade sheets are completed and entered prior to the end of the shift
- Provide reports to program managers including daily activity summaries and daily OPSUM reports
- Assist in entering cancellation information into the MFT System
- Perform other dispatch functions
- Train new Program Management team members on the use of MFT and dispatch procedures
- Ensure that dispatch policies and procedures are current and revised as necessary
- Ensure all dispatch personnel are trained and capable of following safety procedures and notification protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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