Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
Accident plans
Hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals
Job Description
Gategroup is a leading global provider of airline catering and travel retail services, dedicated to enhancing the journey experience for travelers worldwide. With its strong commitment to excellence, integrity, passion, and accountability, Gategroup operates in diverse international markets, serving major airline clients with high-quality, innovative food and beverage solutions and hospitality services. The company prides itself on fostering a vibrant workplace culture that values teamwork, continuous improvement, and a customer-centric approach. This allows Gategroup to maintain its reputation as a trusted partner in the aviation industry, delivering exceptional service and creating memorable experiences. Gategroup supports its employees through competitive compensation,... Show More
Job Requirements
- H.S. diploma required
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- Able to drive on the ramp (must be 21+ driver's license)
- Able to multi-task in a hectic environment
- Able to keep calm in high pressure environment
- Able to work with a minimum of supervision/off-site environment
- Able to make independent decisions
- Must have valid driver's license
Job Qualifications
- H.S. diploma required
- Associate's degree preferred
- 2+ years of general work experience in an office or warehouse facility
- 1 year of experience directing the work of others
- 1-2 years of shipping/receiving experience preferred
- Able to drive on the ramp (must be 21+ driver's license)
- Able to multi-task in a hectic environment
- Detail oriented
- Able to keep calm in high pressure environment
- Able to work with a minimum of supervision/off-site environment
- Able to make independent decisions
- Able to compile data from multiple sources with a high degree of accuracy
- Able to communicate status changes to all parties in a timely manner
- Driven to document and improve processes
- Must have valid driver's license
- Able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- Assign drivers to gates and flights
- Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
- Monitor driver's kitchen departure time
- Track all flight, gate, meal order and other changes in flights
- Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
- Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
- Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
- Rotate periodically between scheduled shift and vacation relief shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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