Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.04
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Holiday pay
maternity leave
paternity leave
Tuition Reimbursement
Leadership Mentoring Opportunities
Job Description
MTM Transit is a renowned leader in the transportation industry, focused on providing personalized, safe, and reliable transit services to a diverse range of passengers. The company is dedicated to ensuring that every trip is meaningful and tailored to the needs of its customers, embodying a culture rooted in innovation, collaboration, and continuous growth. As a trusted partner in transit solutions, MTM Transit caters to many communities, emphasizing a customer-first approach and leveraging cutting-edge technology to optimize the commuting experience. Working at MTM means being part of a team that is passionate about making a real difference in people's lives... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Possess valid authorization to work in the United States
Job Qualifications
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Effective use of scheduling software, two-way radio communication and data analysis skills
- Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
- Regular attendance is required
Job Duties
- Assist with all phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and transportation providers with problems or issues relating to scheduling
- Establish and maintain effective communication with transportation providers
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers’ performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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