Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
Voluntary life plans
Voluntary accident plans
Voluntary hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals for unit operations roles
Job Description
gategroup is a leading provider of airline catering and hospitality services, committed to enhancing travel experiences for passengers worldwide. Operating in a dynamic and fast-paced industry, gategroup partners with major airlines to deliver high-quality catering, onboard retail, and hospitality services that contribute to memorable journeys. The company's dedication to excellence, integrity, passion, and accountability forms the core of its corporate values, fostering a collaborative and respectful work environment that encourages continuous improvement and teamwork. Employing thousands of professionals globally, gategroup offers diverse career opportunities that empower employees to grow and achieve business success while delivering top-notch service to every client.Show More
Job Requirements
- High school diploma
- two plus years of general work experience in an office or warehouse facility
- one year of experience directing the work of others
- able to drive on the ramp with a valid driver’s license and be 21 or older
- able to multi-task in a hectic environment
- detail oriented
- able to keep calm in a high pressure environment
- able to work with a minimum of supervision
- able to make independent decisions
- able to compile data from multiple sources with high accuracy
- able to communicate status changes timely
- driven to document and improve processes
- able to develop rapport with major client
- must be able to function in a warehouse environment
- may be required to rotate between day and night shift
Job Qualifications
- High school diploma required
- associate’s degree preferred
- two plus years of general work experience in an office or warehouse facility
- one year of experience directing the work of others
- one to two years of shipping and receiving experience preferred
- able to drive on the ramp with a valid driver’s license (must be 21 plus)
- able to multi-task in a hectic environment
- detail oriented
- able to keep calm in a high pressure environment
- able to work with a minimum of supervision
- able to make independent decisions
- able to compile data from multiple sources with a high degree of accuracy
- able to communicate status changes to all parties in a timely manner
- driven to document and improve processes
- able to develop rapport with major client
Job Duties
- Analyze data from custom computer screens and prepare driver run sheets for each flight
- assign drivers to gates and flights
- serve as the quality assurance specialist by ensuring contents of coolers and meals meet customer specifications
- monitor driver’s kitchen departure times
- track all flight, gate, meal order, and other changes in flights
- serve as backup supervisor when needed by relaying changes to drivers, directing workflow, and resolving customer problems
- check that drivers complete their run sheets accurately with all times, aircraft changes, service levels, and quantities meeting customer specifications
- answer and log customer calls, concerns, and complaints and make recommendations to resolve ongoing issues
- rotate periodically between scheduled shift and vacation relief shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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