Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability
Paid training
Paid holidays
Paid Time Off
Yearly pay increases
401(k)
Referral Bonus Program
Job Description
MTM Transit is a distinguished provider in the transportation industry, dedicated to delivering personalized transit services that go beyond mere transportation. Our mission emphasizes exceptional care and attention to every passenger, ensuring every trip is treated with the utmost importance and tailored to individual needs. We pride ourselves on cultivating a company culture rooted in innovation, collaboration, and growth, which propels us to constantly improve our services and transform the transit experience. With a firm commitment to community impact, MTM Transit is continuously expanding its team to include motivated and passionate professionals eager to make direct contributions that shape and... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Possess valid authorization to work in the United States
Job Qualifications
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
- Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
- Regular attendance is required
Job Duties
- Assist with all phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and the call center with problems or issues relating to scheduling
- Establish and maintain effective communication with drivers and the call center
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers’ performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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