Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.98
Work Schedule
On-call
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Comprehensive benefits package
Flexible work-life balance
Professional Development
recognition
Health Insurance
Welfare benefits
Job Description
CAE USA Inc. is a global leader in providing simulation and modeling technologies, innovating training solutions primarily for the defense and security sector as well as civil aviation. Founded on the principles of empowerment, innovation, excellence, integrity, and teamwork, CAE Vision aims to be the worldwide partner of choice by revolutionizing customers' training and critical operations with digitally immersive solutions that significantly elevate safety, efficiency, and readiness. Within the organization's Defense and Security business unit, they focus on aiding military customers to develop and maintain top levels of mission readiness, ensuring operational excellence in critical defense and security environments.
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Job Requirements
- High school diploma or greater
- 1+ year of customer experience
- 2+ years of experience using Excel
- excellent interpersonal and communication skills
- strong problem-solving and conflict management skills
- strong verbal and written communication
- history of prioritizing tasks and multitasking with strong attention to detail
- ability to work collaboratively in a team environment
- highly proficient at using Microsoft Office products
- U.S. citizenship due to government contract requirements
- eligible for DoD personal security clearance
- must comply with all company security and data protection policies
- able to work overtime and varied shifts including nights, weekends, and on-call 24x7
- able to sit for extended periods and occasionally lift up to 25 pounds
- business casual dress code
- adherence to department hours during all flight operations from Saturday to Friday
Job Qualifications
- High school diploma or greater
- 1+ year of customer experience
- 2+ years of experience using Excel
- excellent interpersonal and communication skills
- strong problem-solving and conflict management skills
- strong verbal and written communication
- history of prioritizing tasks and multitasking with strong attention to detail
- ability to work collaboratively in a team environment
- highly proficient at using Microsoft Office products
- U.S. citizenship eligibility due to government contract requirements
Job Duties
- Ensure that the aircraft and crews are properly dispatched
- provide the crews with the aircraft binder and keys
- contact the proper flight lead for aircrew no-shows
- ensure maintenance has the aircraft binders for non-airworthy aircraft
- provide support for emergency and overdue aircraft
- document flight cancellations for proper tracking
- make day of changes including reflowing flights due to weather, maintenance, illness, etc.
- coordinate and resolve aircraft meter discrepancies with lead dispatcher or maintenance after business hours
- verify that all student grade sheets are completed and entered prior to shift end
- provide reports to program managers including daily activity summaries and daily OPSUM
- assist in entering cancellation information into the MFT system
- train new program management team members on MFT usage and dispatch procedures
- ensure that dispatch policies and procedures are current and revised as necessary
- ensure all dispatch personnel are trained and capable of following safety procedures and notification protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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